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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 502 Showing 10,021-10,040 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    GREAT job by the installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 guys came to install our TV above the fireplace; I thought about doing it myself but instead put it in their hands. I was also protected if anything were to happen day of or if the TV had troubles in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Well Worth the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and knew what they had to get done. Very professional crew. They guided us through the use of the TV and sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great staff.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad was here when they said they would be. Nice group and f men. Worked quietly and efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    A very experienced installer came

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy had a third party former employee install my TVs. He did a great job installing, setting up the TVs, and showing me the different features. He seemed pretty knowledgeable and didn’t rush the installation process. Best Buy has a solid team of tv installing crews.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David was amazing. He set everything up and then explained any questions I had. Did an amazing job

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Disconnected TV and wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job was done in a timely manner. Very curteous and professional, wore their masks, paper sleepers . Disconnect the TV and mount from wall . Thank you for a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Hilarious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys mounted the TV quickly and securely. They made me laugh and showed me some secrets about my TV that I wasn't shown on the previous installation. Love Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service quick professional installation highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad made things easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and responsive. My TV was mounted perfectly, as requested.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was great. Very informative on the products. They showed me how to adjust and everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation for Samsung Frame

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Kind. Polite and was flexible with a quite difficult wall mount. They were able to adapt to the type of stone and mounted it in a great way

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The geek squad team did a good job installing the

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad team was very proficient, helpful, and professional. The TV was installed properly and the set up was done well. Brenden Moreau and his team did a good job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and Clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job mounting the TV where I requested. I am tempted to redo part of their installation, as the tilt feature of the wall mount was blocked off -- a slight "adjustment" should fix it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad did excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by the squad. Delivered and mounted and all hooked up

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came on time and put my tv up on the wall, programmed it, and make sure to answer my questions before they left with all the packaging.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tha agents did a great job mounting my TV and connecting my devices

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The folks were knowledgeable and did the installation in record time

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was informative and perfesionall during the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super faster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents make very good jobs a content all excellent installed my tv quickly

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted TV and it looks great, no mess or repairs to deal with left behind.

    I would recommend this to a friend