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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 503 Showing 10,041-10,060 of 38,692 reviews
  • Rated 5 out of 5 stars

    Good job geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These 3 were very professional. The lead installer was very knowledgeable. All were friendly. Lifting this 130 pound, 98" tv onto the wall is never easy, and it's want easy this time. I had an Amazon install a month before (that tv was defective) and the geek squad were 5 stars compared to 2 stars for Amazon.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TVs mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 young men mounted 2 TVs for me. Polite, efficient, answered my questions. Both TVs were hooked up properly immediately. Great Service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My relaxation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid for total tech - geek squad and Best Buy sent a contractor Like this tv! First wall Mount it is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jacob and his associate were prompt, friendly and competent. He knew the product and made me aware of different choices in brackets.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did the job right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV, zip tied surge protector and cable box to tv mount, cleaned up! Awesome job! Matthew did a great job! His assistant too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service and Great Overall Experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bobby Rodriguez and his partner Dan from Geek Squad are amazing! They spent several hours at my house installing my TV and sound system. They were very helpful explaining how everything worked and recommending where to locate different components. They were also neat, friendly amd efficient. I was extremely impressed with their knowledge and service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Personable and Helpful Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was fantastic. Hung TV above fireplace, with perfection. Explained TV functions. Very happy with install and Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My LG OLED was mounted in no time. Very quick and efficient installation by the Geek Squad. They also removed the boxes and tested the TV for us. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did very well and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did a fine job and showed us how to use the tv and the streaming issues also. So far all is good, and we are enjoying the machine

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and tech was friendly and went through set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always makes it look easy and they are in and out with ease when putting my TV’s up. I highly recommend letting them install so you can get on with your day and do other things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were great and did a wonderful job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV. The picture is crystal clear. I’m still learning all of the functions, but we love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I have use the service & the techs were great both times! Communicated when they would arrive, were on time, worked efficiently. This time there was a defect in the tv & the tech noticed it right away & called the store to arrange for a replacement. He immediately drove back to the store for the replacement, came back & installed it. I was very surprised they didn't make me schedule a new appointment for that. The tech was very helpful showing me the settings & even helping me setup my Hulu & Netflix apps. He also made some recommendations to increase the internet performance of the tv which worked and was very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    gvt10520

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did the installation perfectly but they forgot to set up the original TV and I still haven't got it working.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    GEEK did great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad came in set up the new TV, went through how to use the remote programming, made sure it all worked. They were in and out in a half hour. Too easy.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Office TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed our office television's was excellent. They were professional provided great insight and suggestions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV was installed by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted nicely and quickly. Joe, the installer was friendly and efficient. I would recommend him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep it simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service in getting everything done in a timely manner and just the way I wanted it. They make it look easy so keep it simple and let the geek squad do it for you. So worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad Tops In Home Service Again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual - the squad was punctual, courteous and totally know their trade!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tb mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My crew was awesome, polite and very efficient. They worked together and got the job done.. They didn’t waste time and I was very satisfied!

    I would recommend this to a friend