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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 504 Showing 10,061-10,080 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had engaged geek squad to install a 4K TV on the wall in our family room. The tech was on time, knowledgeable, did a great job, and provided helpful hints using the mount and working around it's quirks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Quad did a fantastice job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting and installation service was fantastic. The people who did it were very careful and communicated to us very thoroughly about the system.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Not early but get work done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team arrived within window of four hours within the last hour would have hoped earlier but installation was done but removed an Apple TV box which I wish they hadn’t and have called for them to return to fix

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up service was perfect. They mounted our tv on an existing mount which was a little challenging. They were professional and so helpful taking the time to show and explain new features on my new tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad team professionally set up my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific Geek Squad team professionally set up my TV

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very polite and had this television mounted on the wall in my bedroom in about 20 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation incomplete, partially due to covid 19

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of the 75" TV in my sun room, along with the Klipsch speakers and Denon receiver was excellent and is performing beautifully. However, the 55" TV I purchased at the same time is still sitting on the floor waiting to be installed along with an Onkyo receiver. My cable service bill is for 2 TV's and I have only 1 operating for the past several months. Hopefully when the covid-19 restrictions are lifted, I will be near the top of the list to complete my installation. I already paid for the entire installation & components.....This project started in February and is fully paid for..........Thank you...Rolf Naumann

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and courteous installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the installation work. They showed up on time and their work was clean and neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable helped with everything easy professional set up

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great insights and advise along with the install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael gave great product recommendations as well as advice on the location of where to mount the TV. They even ran to a store to get us a soundbar mounting bracket as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad as always was on time and quick with the installation. Well worth the money spent.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad were great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek Squad was super nice and did a great job installing the tv mount. They were friendly and answered all my questions. I love that they clean and tidy.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    If you want to save yourself some time...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really is a great personal time saver to have professionals do it. My install guys were great. Very personable, and full of helpful information about the new products being installed.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad mounted my TV in a reasonable amount of

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The serviceman mounted my TV exactly where I wanted it He made sure that the TV connections were working before he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased in home TV installation. On the day of my install I received a phone call that they will be arriving in 25 min to install my television. The two geek squad individuals arrived on time to my place of residence. A big thing for me is that they both wore shoe covers. I definitely appreciated that. They asked questions about my tv mount needs and requirements. After we select the right height the work began. After they installed the mount and placed the tv they briefly reviewed with me how to use the television. All my questions were answered to my satisfaction. They even had the option to purchase a surge protector while since I did not have one. It was an easy transaction. The entire install was about 35 min.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Installation Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were very helpful & knowledgeable. Every question I had for them, they were able to answer.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and professional install for my tv replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    QUICK AND FAST SERVICE !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job with mounting my tv and also connecting the other things as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mollie4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup team and delivery squad were friendly and fast. They made clear what to expect and left my home tidy. They arrived on schedule and communicated to let me know when to expect them. I would have liked for the soundbar to be included in the setup along with the TV, but hopefully, it will be simple enough that I will be glad I saved myself the fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad hanging my 85 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They went above and beyond their job description and really helped us get the TV up perfectly

    I would recommend this to a friend