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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 505 Showing 10,081-10,100 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I love my Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that came out and installed it did a good job they were extremely fast and extremely professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy To Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to put a tv in the family room, took my husband and his friend less than 15 minutes to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men who came to my house to mount my TV and install my soundbar were on time, courteous, efficient, and they listened to my needs - so overall great, professional service. I would recommend using Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV and stand install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a TV stand and they set it up, both the stand and the TV. Timely and thorough. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service! Came on time, heard my concerns and addressed them and extremely patient with my numerous questions. A techie I am not…lol!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Convenience of having installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jamie is the best and an expert in what she does!! Also, she is very knowledgeable in her field. We always request her when needing installation!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a terrific job. They were friendly, efficient and careful not to make a mess. I was very impressed with their knowledge and helpfulness.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians, David & Jason who hung the TV said it was very easy to install. We are very happy with our TV hung over our fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad All Star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech support and installation team is amazing! Quite possibly the best purchase I made aside from the OLED tv itself. The Geek Squad came to my residence to mount and set up my OLED for me so that it was ready to immediate watching, and if I ever move they will come remove my mounted tv, transport it, and remount/set up my OLED for free!! Amazing perks to this well worth it additional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Live Sports.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture.Really great if one likes sports.No glare.Mounted 65 inch on my wall with the 49 dollar bracket.Geek team did great job installing it.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Wvan with Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents we prompt and very knowledgeable. Mounted our TV and connected too all our devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Getting Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 person team arrived on time with all needed tools, and They were done in less than an hour. They offered to remove the old plasma TV being replaced, but I had another use for it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installer very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was, quick and he was very clean. He took is time an showed me what the TV can do an how to use remote. He did his best to make it look ascetically appealing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was awesome and did a great job. Quick and easy, asked questions and was extremely helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs did a great job installing TV mount. They were in and out in an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Informative For Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the service that the gentlemen performed with my tvs. Also, I appreciated how they kept me informed as to when they were getting to my house.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tv bravia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good professional..very ongoing person talking and happy doing their job

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and professional everything was perfect after they left

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man that came to our house was very professional and friendly. He showed me how to work my television and did an awesome job with installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation but confusing training

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents worked very hard and creatively and even moved furniture to mount my tv in a good spot when we unexpectedly found brick behind the plaster. But when 2 came for extra training, one was very clear and patient with me as I made notes, but the other kept interrupting to say,” You can also do it this other way “ so I ended up very confused and disappointed and will have to call or request another session with one person.

    I would recommend this to a friend