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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38690 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 506 Showing 10,101-10,120 of 38,690 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad arrived with our purchases for installation and knew exactly what needed to be done. The man installer was informative and did what needed to be done to make the process as seemless as possible.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and professional everything was perfect after they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has a great picture and the size is perfect!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs did a great job installing TV mount. They were in and out in an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install crew was great and install was quick and done professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were helpful, knowledgeable and connected all my devices!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your team arrived on time and we’re amazing! They gave us detailed directions on how to use the new tv,

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Multiple TV installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two different teams in one day to hang three TVs. Both sets of ppl were professional and courteous. They were as knowledgable as needed and ensured our smart TVs were connected properly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came out to my house and hung 2 TV's on my walls. They did a great job of hanging them and even cleaned up after themselves. I was so impressed that I'm getting them to hang 2 more TV for me.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Worth The Money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two great young people came to our home and mounted our TV. They were super. Best decision I have made recently. We were lucky to get them. Well worth the expense. We are sold on the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers arrived when they said they would, were fast and efficient and cleaned up after they were finished. Highly recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    glad I did this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is mounting a tv very hard? No. do I want to? No. these guys came in had all the stuff they needed .. did a great job..and cleaned up after themselves. I was saved from any aggravation at all.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! The agents mounted my tv to my wall! Very cool!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT service by the crew who spent a great deal of time with helping us on what was for them a busy Saturday. Very friendly and professional (and knowledgeable, as well). Would HIGHLY recommend the Geek Squad service even over the TV!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Install new TV and correct issues with Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV installed properly but found out with later use that sound bar was not working. Had to issue a recall to Geek Squad to repair issue. Issue with Alexa not seeing all my online appliances was corrected to my satisfaction. The technician was pleasant, professional and timely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad is the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service - friendly, professional, knowledgeable and did a great job! Went above and beyond to make sure I was satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys did a great job mounting our new TV

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great TV Wall Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my television & was very courteous, thorough & quick. Removed all trash from the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I am now happy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installers did an excellent job removing my old TV and installing the new one. Were very efficient and professional. I am now very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV intall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a little pricey, but worth it nonetheless. The team was profecional, and they took care of all the installation as promised.

    I would recommend this to a friend