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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 506 Showing 10,101-10,120 of 38,692 reviews
  • Rated 5 out of 5 stars

    For those who aren’t handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting a TV is very simple and I really wanted to do it on my own. I had my mount purchased separately and watched numerous YouTube tutorials. Took me two hours to figure things out and still wasn’t confident enough to make sure I don’t damage my 65” TV These guys came in and finished the job perfectly in 15 min. Cleaned up everything and were very professional. Yes it seems like $150 is a lot for their 15 min worth of work but you’re paying for professionalism and experience. IF YOU ARE NOT HANDY, JUST PAY FOR IT. Worth the $.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who came were great! Did a good job, were super nice and knowledgeable, very friendly and efficient. Gave general suggestions about set-up and then paid attention to my decisions and made sure to set it up how I wanted. Then walked me through everything after the set-up to make sure I understood all the features.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    People who moumted tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who came were fast professional and amazing

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were professional and quick. They made sure the TV was exactly where I wanted and made me comfortable through the whole process. Very impressed and would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sergei and Chase provided great service. Very pleased with their work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GEEK squad overall great job mounting & set up TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did very good job overall. Mounted smart our new 75" smart LG tv & got it logged in & set up to internet & streaming services . .&Gave us very brief overview on how it worked & the remote.. (Maybe would have like alittle help getting started with Google assistant that works only fait for us on this Tv, but overall they did great job with set up) Also hooked up LG 5.1.2 atmos sound bar via optical cable. LG sound bar sounded great on some setting, but very poor on Ai setting & other setting.- they had no insight as to why . They thought might be bad sound bar , so i exchanged for new one & same thing; ..but since good setting sound great, i overall happy with it . dolby atmos not impressive on this sound bar

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The servicemen asked our preferences for the mount and then did it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time with call ahead notice. The two man team was well coordinated and efficient. They wore masks, we asked but they did not require us to mask. They moved our old TV to nearby room. They did measurements quickly and efficiently answering any questions we had. After placing the TV they instructed us on use of remote, showing us some shortcuts and syncing TV to our services. Very friendly and experienced which made this a painless experience. We have been extremely satisfied with the tech package purchased several years ago and highly recommend it friends and neighbors.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad A++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did another great job mounting my tv. Arrived on time and did a flawless job of mounting my television.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    In home service for installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service provider went above and beyond in connecting TV and installing wall mount

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Experience!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing experience thus far with BestBuy delivery and installation team.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice system, should've gotten an electrician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice system, and the technicians who came were really friendly and considerate - cleaned up after themselves. My only negative is it doesn't obviate cables showing down near the floor, just from the TV to the floor. I misunderstood and instead should have had an electrician mount a box where I wanted this to land

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Go Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient & knowledgeable. Nice job overall. Will definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers came on time, set everything up perfectly and answered all my questions. They were friendly, polite and took all the excess garbage with them.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The folks that came out and installed all of my stuff were very professional and knowledgeable. A great experience!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Leave it to the Pros and be safe.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly professionals in their approach to the TV install and mounting. Mounting was critical to making the whole project a success.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek mounting - thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my product with ease. Great job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly agents, quick service, definitely worth the money having a pro install your TV.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great, quick & efficient. Very polite & professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good Job By Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were punctual and did a good job mounting my television

    I would recommend this to a friend