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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 508 Showing 10,141-10,160 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was quick and efficient, my tv is in a best spot and I know it’s secure. Definitely will have them come install any other tv’s and recommend to anyone else I know

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Greek Squad did a excellent job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great, fast and excellent job putting my tv up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys arrived earlier than planned! Installing was a breeze, and I forgot to order a mount but luckily they had extras. They made several great recommendations for accessories and protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hire the geek squad now!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time the geek squad mounted my living room tv I was so impressed. They mounted it with precision, incredible expertise and accuracy. They programmed my tv and remote. I was so impressed I knew I’d use them again for any other tv mounting and this time I had them mount two TVs. One in my home gym and master bedroom. Absolutely blown away. One of the tv mounts I bought didn’t fit. The geek squad made a recommendation and even went back to the store to pick out the items I’d need with me. I have already recommended them to friends and family. They are amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Expert Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned at first about whether a professional will be the one doing the work but the guys who came out were so good that I purchased 2 more setups on the spot. This was well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted tv well on the wall and helped for the tv setup.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Totally professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents mounted my three TVs and downloaded the necessary apps. They were courteous and professional. I couldn’t be happier with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, professional installers. Cleaned up after themselves and answered all questions!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great crew, excellent and professional work. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad was great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son in law was going to install it but I decided not to wait and the Geek squad was quick and great, set it up channels etc. Glad I did it and would do it again

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Thank you for a good job.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a fantastic job installing our tv after having to carry it upstairs, installing, setting up and carrying the old one downstairs. Thank you for all you did.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted two of my TVs and was very respectful on how they were in my home. They vacuumed behind themselves and took they time to make sure they did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very professional!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hung my tv and set it up with no mess and was in and out in 30 minutes or less. They were very professional and paid attention to detail. Very satisfied !

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting and hookup of 60" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that mounted and installed/hooked up our TV did a marvelous job. Very helpful in making sure everything worked that they were able to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick, efficient and left the area clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    POSITIVE VIBES ONLY :)))

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John & Lou arrived on time. They were very courteous, professional and knowledgeable. They demo’d how to use the remote controls and how to traverse through it all. Being a female, this was everything. They answered all my addl questions which gave me all the comfort level to enjoy my new cool SAMSUNG 65” inch TV Q60B QLED. Best Buy, you were represented well by John & Lou. Thank you guys for being patient and your expertise.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted TV and all associated devices and TVs.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very professional and accommodating and did a great job with installing it in an awkward spot.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy staff did a great job hanging my TV and bracket on my wall. They were curious and polite, and accommodating.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were punctual and very professional. They were courteous in wearing their shoe booties, that was much appreciated. They installed the wall mounted TV and it’s hardware very quickly.

    I would recommend this to a friend