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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38690 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 508 Showing 10,141-10,160 of 38,690 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad instslled my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quick sevice and very professional. Came during the installation window promptly.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth experience, showed up on time and were very professional

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Geek squad does great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounting multiple televisions in our home. They came in and measured, set the mounting brackets, and hung the TVs to our satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation was excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting went great. The apple box was paired to the new tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good one. Fits in the wall very perfectly. They did good job on the installation

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Me and My Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very nice and they installed my TV quickly! They even had cute shoes on to keep from tracking dirt on my floor (it was raining). I am well pleased and would hire them again!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Install was successful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and recommended the necessary products before coming out. However, execution could have been a bit less convaluted looking. Agents were professional and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and professional. Would definitely recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    QUICK AND FAST SERVICE !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job with mounting my tv and also connecting the other things as well

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Neat, quick, and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting process was fairly easy. Connected everything as I asked for it to be done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service by the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an excellent of delivery, deinstalling the old tv, installing the new tv and demonstrating how to navigate and use the new system

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team and leader did an excellent job. T also helped us with the related return of set smoothly. Highly appreciated.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected to all my devices

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the install mainly to just mount the tv since I’m too lazy to do it myself. Little did I know that they actually centered the whole tv on the entire wall, and leveled it ... better setup than I expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, the technicians were polite and knowlegable. They took the time to go over how to use the remote and access all my streaming apps.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT JOB..NO COMPLAINTS..WOULD RECOMMEND AGENTS NAME WAS JASON

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mounting Success

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mounting was great. Was very worried walks would be messed up or tv crooked but everything went well. Just be sure to mention if it’s being installed above a fireplace as this could be an extra charge.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable, on time, efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well , picture great only disappointment is need to add a fire stick to get internet on TV Geek Squad was great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    An A+ for this guy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was efficient and worked quickly to get us set up. He was courteous and pleasant.

    I would recommend this to a friend