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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 38,694 reviews
  • Rated 5 out of 5 stars

    They left loads of unnecessary and unwanted cords.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did mount the tv that I payed for extremely well. The bate and switch on the other tv was not very professional. 100 from one guy then the other guy 150 CASH. and it is too high even though he said that height would be too high.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they we’re great! they can come and do it again next time

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Glad I used them…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, Daniel was a wonderful, knowledgeable professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    45 minutes- up n running

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job handling my install and most importantly- setting EVERYTHING up. Will use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Timely,efficient, thorough and clean.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be more happy with their team installation. Would recommend them to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best Buy geek squad was excellent help on installi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy geek squad was awesome help to install my tv and hookup all my equipment!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job with setting up my mounted TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted my TV and made some recommendations regarding my configuration. They went above and beyond!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Wall Mount Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to give a shout out to Clint and Skylar, Geek Squad installers for the awesome job they did installing the tv mount and tv. They put the 82 inch tv on the wall in the exact spot that I wanted. Very knowledgeable and professional technicians. Definitely will use them again and recommend they to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by the Geek Squad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clinton from Best Buys Geek Squad installed the mount on my wall along with my 58 inch TV. The installation done by Clinton was done perfectly. He made the job look easy. I know that I couldn't have done it though. There are no wires showing and the tv, sound system and remote control were all in sync thanks to Clinton. Best Buy has the best Geek Squad and the best merchandise. So happy with my entire purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, professional job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got great communication with the app to let me know when the technicians would arrive. Then Bradley called to let me know they could come early, YIPPY SKIPPY! They were professional. skilled at mounting my tv, taught me how to work the tv remote. Such kind and professional people.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They got it done quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no issues with the installation. The TV itself has issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrance did a great job. 10/10 Very professional Cleaned up n vacuumed Thank you!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the squad mount my 65” tv after our remodel. They were quick, professional and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly highly recommend this service. The installers did a great job installing both my 75' TVs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick job, and good instruction, but needs tweakin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Derek and Yaz? did a good job-just needs some tweaking to level it. Wish I’d noticed before they left, but was too busy getting instruction from Derek on how to work the tv and remote. I need Derek to come back and fix the mount of this tv, then mount an upstairs tv, and maybe program a remote. He is very patient and good at his job. Please have Derek call me after the holiday. First image is my first tv, second is the mount of the new tv. Left lower corner is a little low-just needs to be a little higher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was installed very quick (15 min), they even cleaned up their mess connected to my devices. Excellent service!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    They got it up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job. Quick and made it look easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome work, done in a timely manner, and efficient at what they did. The service was shorter than 30 mins and was well done

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad showed up on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional job mounting my 75 inch tv above mantel.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job mounting my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job mounting my TV and insuring that it worked properly before they left.

    I would recommend this to a friend