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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 38,685 reviews
  • Rated 5 out of 5 stars

    Quick install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great set up experience very nice and knowledgeable crew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new wall mount and new TV were set up perfectly by the Best Buy team.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome Doo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Is an understatement these guys were great. Like watching doctors work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Positive vibes and very efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the TV perfectly. They were fast and knowledgeable! I couldn’t ask for better service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    77 Inch Samsung TV tilted by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wall mount foe the tv allowed Geek Squad to install and tilt the 77 inch sceen a bit. I felt I was right there at the UFC fights!! It looks amazing and was done very professionally!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installers were very professional and knowledgeable. They took the time to explain what they were going to do and offered me different mounting spots and what our preference would be They got the job done quickly and cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony for the win !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying a Sony tv. Installed by Geek squad. Hope this set lasts longer than the Samsung we had which died one month after its warranty period.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TeamWork

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and did a great job!! Cleaned up and made sure everything worked before they left!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing TV and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two gigs installed the TV in a timely manner seemed very knowledgeable answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    That’s What’s Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is stellar LG has taken it 2 another level Happy Holidays 2 The Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome Job. I couldn't have asked for a better in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came with the TV and mounted. They did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Amazing !! Would definitely recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was perfect, tv looks amazing, he left my house cleaner than when he got there. 100% satisfied!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Great set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team came in and installed new 75 inch tv. They wave hooked it up to existing sound bar and made sure product was set up with all sdmi prior to leaving. Clean set up

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected to the speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Crew!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two guys worked together to quickly and efficiently mount and set up my TV and soundbar. They made sure everything worked and I understood how it all worked. I HIGHLY recommend this crew!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting and we’re very professional and knowledgeable

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Flush mounted a LG G4 (gallery edition)

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work. Knew exactly what the do. Also helped to unmount and mount old tv.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Hanging a 55” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job hanging up the TV. Very professional!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we finally got an installer here after 3 scheduling attempts they were excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I could not be happier with the service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough good things about the squad team members who came to install my TV and connect it up to my stereo system. They had all the right answers to some perplexing issues that we faced. They were able to hide all the wires and connect up all of the technology that we had in our home. And when they left, everything worked flawlessly. I would highly recommend this service to anyone.

    I would recommend this to a friend