Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38690 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 510 Showing 10,181-10,200 of 38,690 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came at 9:00 AM gone by 10:30 Am installed right the first time . Cleaned up the debris hooked everything up correctly and left can't say enough good things about my experience with Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my 40 " Smart TV, set up to u

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad leader set up my smart TV quickly however the WIFI ability is too limited and to do it properly, I need to set up at same time an EERO MESH network devices system to expand capability of TV Unit and am in current process of doing so. Dana Mounts is and has been a great assistance in knowledge and has set me up to again to work with Travis (Geek Squad). These two are a very knowledgeable team and inter connect with my personal satisfaction in mind.I am blessed to have Best Buy have Dana and Travis to guide me properly to acquire the correct mesh system and get it installed correct. This is being achieved Sept 3, 2020.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very friendly and knowledgeable, helped with set up after mounting.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very happy on all fronts

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my 65 inch in my family room and changed the whole dynamics of the room. now I don't have to buy that $600000. house with the flat screen on the wall . I got my own!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation of 77 inch TV to wall mount.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A two-man team were extremely professional. Arrived on time. Mounted to television without complications. Wires were hidden with concealing kit bought from Best Buy earlier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David was amazing. He set everything up and then explained any questions I had. Did an amazing job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad All Star

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech support and installation team is amazing! Quite possibly the best purchase I made aside from the OLED tv itself. The Geek Squad came to my residence to mount and set up my OLED for me so that it was ready to immediate watching, and if I ever move they will come remove my mounted tv, transport it, and remount/set up my OLED for free!! Amazing perks to this well worth it additional service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Greek Squad was extremely professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job by the Geek Squad installing my TV !!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installer was very knowledgeable and helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very knowledgeable and helpful. He explained how us use the TV, the Internet connection and the app options. He cleaned up when he was done and took the boxes away. he did an excellent job of mounting the tv

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick delivery and seamlessly installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy guys where extremely professional. Quick delivery and seamlessly installation

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The geeks make it easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 3 total installation in my home for tvs and the service is great. I recommend the total tech package especially for new home owners. The discounted prices come in handy .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was wonderful. I highly recommend geek squad to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Sync My Remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly service and knew exactly how to install. The installers make it look so easy! And they programmed my personal remote!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Get a real geek

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had mixed results on tv mounting. The tv was originally mounted thru Best Buy by a third party, it was terrible. Then the real Geeks came to my rescue, he was the best. Remember to ask for a eat geek, and demand a real Geek for installation, you won’t be dissolved.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good TV Mounting Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Geek Squad Subscription so it literally cost me very little to have my TV mounted in one of the rooms. It has been fixed ever since and I got great customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is highly recommended!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad that I purchased the professional installation package. The installation date was quickly scheduled. The gentleman who came knew what he was doing and cared about what I wanted, etc.. Nice job!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive, but worth it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've installed a million TV's before, but this one was a bit different. So I shelled out the bucks and had Geek Squad do it. Honestly, they did a great job. It looks good, it works well, and they stayed quite a while to answer all my questions. Can't ask for any more than that. My only problem is that it's very expensive. BUT, it was done well. You have to decide if it's worth the bucks. But they did way better than I could have done.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The BEST possible outcome.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted TV and connected sound bar. They made sure all of our Sonos speakers were working and that we understood how to use them. Well done in every area of installation. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install of TV and sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Tech installed my TV and found the store had sold me the wrong Sound bar and did an Excellent job on the install. Very Professional and well monored person

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick and friendly customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed my tv very quickly. I had an 86 inch tv installed and it was a surprisingly quick install.

    I would recommend this to a friend