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Customer reviews

Rating 4.6 out of 5 stars with 38690 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 511 Showing 10,201-10,220 of 38,690 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing team that came installed the wall mounted television. They did a fantastic job. One more reason to purchase from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always use Geek Squad to have it done right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys do a great job of hanging displays on the wall. You should not even consider doing it yourself, especially if the display is 65" or larger. If you mess it up, it's on you. They won't mess it up, but if they did, they'll take care of everything. Set yourself up for success by making sure they have a place to park, you have a path from there to your wall and you hang around to answer any questions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had two TVs mounted by Geek Squad, a 55” and a 65”. We are very satisfied with the end result, we got in wall power kits for both so you don’t see any wires. The job is done in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV wall mount!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV feels secure and can rotate where you need it to

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two man team did an excellent job of a wall mount of our new tv and concealing the wires

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek gods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very knowledgeable, respectful and nice people. The geeks answered all my questions and showed me how to work the features on my new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad --Jason and Lindsay are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason and Lindsey were so patient with setting up the new TV and showing us how it works! Thanks guys

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Subs performed Good Work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV exactly where I wanted it and performed the installation quickly and professionally.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great service! nice guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG C1 OLED TV line offers one of the best pictures we've seen, with nearly perfect cinema color. It also features AMD FreeSync and Nvidia G-Sync, making it a terrific high-end option for gamers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job as usual. The agent arrived on time and was professional. He explained everything pertaining to the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my LG 77” with devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB installers took down one tv and put up my new LG G1 and hooked up my devices and also new denon receiver. It all took 3 plus hours but at least they were careful and thorough and did a great job. Service was included in my total protection plan, so I tipped the two guys for doing such a good job. I used my existing Sanus mount to be safer as the flush mount that comes with G1 is rather small and doesn’t span studs in wall. Also allowed for putting tv where I wanted and I prefer the floating look anyway. Very happy with installation!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tech who delivered and mounted my new tv was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech Support mounted my new tv. I highly recommend their service. Great communication with the tech who was professional and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Would hire again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team that set up my tv at home did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The Geek Squad handled this installation on time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad was quick, on time and professional. They connected all my equipment with out any issue. The TV itself is superb.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad id the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great! They mounted my TV, connected my devices and made sure that everything was working properly before they left! ALWAYS use geek squad vs 3rd party vendor!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounted on Brick wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounting was quick and done very well. The tech was super nice and explained everything to us before beginning as they were mounting the tv on a brick wall. The only thing I will say is we did not know there was an extra cost for mounting on a brick wall. So definitely make sure to always ask.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected all my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad ROCKS!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service, the technician explained everything and was very professional!! The mount fit perfectly above my fireplace and is holding my 55 inch tv perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Wvan with Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents we prompt and very knowledgeable. Mounted our TV and connected too all our devices!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad are pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew did an outstanding job mounting out tv on our stone wall over the fireplace. He was knowledgeable, professional, and left no mess behind. Outstanding job.

    I would recommend this to a friend