Early Black Friday Deals & DoorbustersEnds Nov. 8.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 511 Showing 10,201-10,220 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great experience with TV installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad successfully connected all my devices and were very pleasant to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad service was amazing. They came out as scheduled and mounted the television on the wall with the cables hidden. We cannot be happier with the service BestBuy provided.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tv installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and professional everything was perfect after they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals, Courteous and Knowledgeable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionals, Courteous and Knowledgeable. The wall mounting of a 65" TV was done carefully. All connections from TV to receiver and peripheral's to receiver were accurately done. Sound system was tested. Universal pairing of cable remote to all devices also completed and tested for accuracy. No complaints and very happy with their service (3rd time this year using Geek Squad - all well done!).

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agent that installed my T V was very professional and he new exactly what I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just moved into our new house here and we had your crew come in and mount the new 43 in Smart TV we bought in our local Best Buy on the wall in our bedroom and then checked the 55 in we bought a year ago and moved across the country. Cant' say how grateful and pleased we were. Your guys were on time, reached out ahead of time while on the way here, were friendly, polite, personable, and got us set up in no time. That's why we keep coming back. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounting TV on wall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer mounted the TV perfectly and connected my sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very professional & respectful. They connected my devices and explained all options I had. They mounted it perfectly. Would absolutely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome Reliable service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service provided by geek squad professionals highly exceeded my expectations! On time and reliable! They took an old defective tv off my wall and put a new one back up ! They leveled it and centered it just right always making sure I was happy with the way it looked and adjusting till it was 100% on the money. All thanks to total tech purchase! Was past two months and with out insurance this would have been a nightmare to replace! Great service! Thank you Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    instillation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Abby that is with the Geek Squad mounted my new TV and she was awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Done as it should be!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv in a timely manner, were polite and professional and cleaned up after they were done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad installed and mounted the TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV beautiful picture the mounting is perfect. Great customer service Very informative

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Handicap customers need additional help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “Wishy Washy” on types of services rendered. Inconsistent. The television was mounted according to location I request. He offered to install something for a means of getting TV to electric outlet. Why didn’t he set up the Roku, when asked? I am handicapped, can’t walk.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great work!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    superb work ethic! Extremely knowledgeable. Expertly timed. Arrived to the minute. Courteous and safe to the max.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Geek Squard are quick and know there job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad Agents were so good to us they really did a honest job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad mounted tv with a movable arm

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with the service & they even returned to tweak a minor concern. Well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderful agent assembled and installed a special stand for my new TV and set it up perfectly. The TV is great, and I couldn't be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    x

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    greatttttttttttttttttttttttttttttttttttttttttttttt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad met our high expectations

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad technicians were prompt, efficient, nice and conscientious - making sure to leave the area clean of the packaging material when they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is big and very clear, agents set up perfectly!

    I would recommend this to a friend