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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38690 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 512 Showing 10,221-10,240 of 38,690 reviews
  • Rated 5 out of 5 stars

    3rd party install company worked after hours.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3rd party install company were great. They communicated very well and even worked past 7:00pm. They had to coordinate 3 guys to mount my Terrace tv which was not easy.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the way to go rather than struggling to mount a large TV. As a DIYer,it was a tough decision to go this route, but I am too old for that now. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great in installing the TV. They made sure it was level and talked us through everything, like how high to mount it, how the mount works, how we want to do cables. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GREAT Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy a TV and have GEEK Squad install and set it up. So glad I did it. They even got my DirectTV remote working the volume from my separate surround sound system - something I have never been able to accomplish. THANKS!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    please check other review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please check out my other review for all details! they mounted 3 things for me and did a beautiful job without question.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They called and set up a time for the installation, then they call again to say they would be here within 30 minutes. The gentleman showed On time and installed the mount in tv in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING service. The crew was quick and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    the expertise and delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The expertise and mastery of the product you buy for thier delivery and installations helps a lots knowing how easy to know and use the stuff you buy and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad television installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech who came to install my new television came on time and got right to work! She kept me informed about what she was doing all through the installation process! Work was done professionally. Tech made sure installation was done neatly and cleaned up after the installation. The technician explained how to program the system and didn’t leave until she was satisfied with everything!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the TV and the Geek Squad installation service. Great people.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Samsung T.V.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television. Highly recommend. Would buy again. Geek squad did a great job mounting and setting up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic as usual and they even suggested a sound bar if I needed it for my father who is 90 years old and deaf I am considering

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Using Geek Squad from Now On

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted TV's, installed wall outlets and made our office look absolutely amazing! Will always use them from now on. Totally worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great and they kept everything clean throughout the installation! I would highly recommend this service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional installation with the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service people showed up on time. They were professional and courteous. And did a excellent job. I would recommend Best Buy installation to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had two TV sets installed over the past months and both times the install team arrived within the specified window and did a great install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV and stand install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a TV stand and they set it up, both the stand and the TV. Timely and thorough. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellance in Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional, expert in the installation of product, provide much needed education on how to operate the product, even though COMCAST, due to a phone number typo made their ability to connect the service delaying these poor installer an hour of their time to connect the tv!!!! COMCAST SUCKS!! Kudos the Geek Squad installers!! SylviaL

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very knowledgeable and courteous. Excellent job!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was awesome and did a great job. Quick and easy, asked questions and was extremely helpful.

    I would recommend this to a friend