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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 512 Showing 10,221-10,240 of 38,694 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely and professional. Very good result as well!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install! The installers arrived during time selected. They were very professional and courteous. We did us the Best Buy Geek Squad and not a third party as recommended to us.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my T.V.’s quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed and mounted three T.V. In our home. They were on time, quick, professional and cleaned up after themselves. We will definitely use the Geek Squad in the near future.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    On time Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leave it to the professionals! They do all the heavy lifting and make it look so easy to install 75” tv to the wall. They were in and out in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Friendly and efficient install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team was professional throughout the entire process! 10/10 would recommend for any tv mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing and clean set. Very nice and kind!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike and his coworker did a great job, they were very net and nice. We were very happy with the finished job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick, efficient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek arrived on time and worked quickly to unbox, wire and mount our 75” TV. His co worker arrived on que for the lift to the wall mount. He programmed our sound system remote to work the TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly agents, quick service, definitely worth the money having a pro install your TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very knowledgeable very respectable and approachable. And he did a great job and we're happy

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE having Best Buy TotalTech and having Geek Squad come out and mount my big TVs. They (the Geek Squad) know what they are doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Excellent Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two guys were professional and very thoughtful about my home and doing the job to get the best possible result. I was lucky to have these two guys. I hope they get a raise!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Expert Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer arrived on time, told me what would happen. Gave me mounting choices and did the work in a very short amount of time, think it was less than hour. Very friendly and highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has a great picture and the size is perfect!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Love my geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing technicians centered perfectly love the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would do again in a heartbeat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team that came out was awesome. Very professional and knew their stuff. I couldn't ask for a better experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad removed and reinstalled our TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came on time, uninstalled our wall mounted TV and reinstalled it in our new unit. They were efficient, pleasant and advised us on next steps to get cable installed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were on time and got right to work. they told us what we needed which we had and what we didn't need that we used with the old tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Representatives completed a professional installation which I am very pleased. They were very competent and professional. I would not hesitate to recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, loved how they mount the TV with gentlemen very respectful

    I would recommend this to a friend