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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 513 Showing 10,241-10,260 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounting tv by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad members did a great job mounting our 65” tv above the fireplace. It was worth the price to have it done by professionals who did it right.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were professional and courteous, they took little time and let our house as clean as they found it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The folks were knowledgeable and did the installation in record time

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geed Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This two guys were amazing. In and out in just 30 min I have my tv connected and mounted to the wall. Thank you Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV job do e expertly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two members of your Geek Squad hung our TV mount and TV on our wall. Were professional and friendly and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a wonderful job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Samsung TV & mount that I purchased. Delivery & installation was seamless. The young man was knowledgeable, friendly, respectful & willing to answer any questions that I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the knowledge and helpfulness of the technicians. They had very pleasant personalities and were willing to explain everything to us

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew did a great job, very professional, very clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Competent pros!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, punctuality, skills, and expertise when they dismounted and then re-mounted our rather large TV as we just moved. Explained and demonstrated everything. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed my TV did a great job. Quick and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad set our new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two agents took down the older TV, put the mount up and then mounted the TV, Completed set-up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent and fast TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs arrived right on time and mounted my TV extremely quickly! I would definitely recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service, On-Time Performance & Efficient

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV mount thT hugs mt big screen TV. You do not know that it is behind the TV. You can pull your tv from the zll and turn your TV to the side

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great and the agents were on time. The guys talked me through everything they were doing and provided suggestions for future items I plan to purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation qent well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, knew what he was doing and very informative. Need more like this installment. Took the time to explain everything with new tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, no complaints. Don’t know how easy to mount because I used the best busy service for installation (also recommend).

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Go Geek Squad, Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV, connected my sound bar and made sure all my apps were installed, logged in and working properly. The geek squad is great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Didn’t take very long at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all the experience was good. The techs were nice and courteous. They were also early which was great. However, after I moved my dresser back up against the wall I noticed that the tv was a bit crooked. There is about an inch difference from the left side and right side. I haven’t figured out how I can fix this yet. It also leans forward. It is a tilt mount but it leans even before you move it. When I push it back it “falls”forward about a half an inch or so. This could be the mount. I’m not sure. The other tv that was mounted is on a swivel mount which I love.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and precise installation. I have total tech support and have been enjoying all the perks. I wouldn’t get my tv installed by any other team.

    I would recommend this to a friend