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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 514 Showing 10,261-10,280 of 38,692 reviews
  • Rated 5 out of 5 stars

    The only way to take delivery of a large screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was our 2nd purchase of a large screen TV, but we really jumped up from our old 52" Sony to a 75" Sony. The old and new TV's were wall mounted, and I wanted the assurance that if anything went wrong with the new TV that the Geek Squad would take the set off the wall if needed and take care of the repairs. The delivery and installation was flawless, and the crew assisted in connecting everything up to our existing home entertainment network. Cudos to the crew and Best Buy for offering this service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    There is non better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not say enough about the Geek Squad service while installing my T.V.. Totally professional, courteous, and helpful. They went above and beyond to assure my satisfaction. Thank you very much!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Holla ! Tv installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very nice guy, he did a great job. I woukd recommend to all. ..............

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tha agents did a great job mounting my TV and connecting my devices

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv quickly and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv to the wall and all devices. They were knowledgeable, courteous and cleaned up after themselves

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Geek Squad at my home many times. They are very professional and helpful. They always go above and beyond to make sure you are satisfied. Thank you Geek Squad!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was informative and perfesionall during the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Helpful and kind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Gave solutions. Tried to give solutions Best Buy was not helpful with.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    So easy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great friendly service. Connected and mounted everything for me, checking with me to make sure everything was according to my wishes. Even programmed my remotes!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation and explanation. The service people had this down to an art.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kyle did an excellent job. Very friendly and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installer's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted hooked up know there stuff thanks could not do this with out you

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Big Screen TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how to rate a mounting device, but it works well. More importantly, The Geek Squad installed it flawlessly. They did fine work.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Constantine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did awesome. Kept in contact with me and worked with my wife to her satisfaction

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an outstanding job hanging my TV. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick effecient and very professional and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Toshiba 43" TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job setting up the mount and installing the TV. The Tech was also very good at providing training post setup.!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed in a flash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always sets the best standard when it comes to ordering a television granted I had to wait for a little bit to get it in, but once the product came in, everybody was very professional to set up as Kwik and the installers were very informative on information

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Install tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent removed defective tv and installed a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Sqaud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instillation the guys did was really Great.They surely knew what they were doing and friendly. I asked them about the mounting process and they explained things very well to me.

    I would recommend this to a friend