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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 516 Showing 10,301-10,320 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and got my TV up and everything attached very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Thankful for Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that they were able to help with finding the best location for the TV mount. Super thankful for both of the employees that did the set up.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and gave us a tutorial at the end. They were very patient in answering all the questions in a very professional manner

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys done a great job putting up my large tv on wall

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second Samsung and still a fan! Just moved into a new home and worked with Geeksquad to mount my tv and install/configure my receiver and surround sound. Thanks again Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service and Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and technicians. The way to go is ALWAYS the GEEK SQUAD for installation and technical advice. Outstanding !!!! Thank You

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great JOB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin, John and Tom arrived ahead of my scheduled time slot. They did an excellent job mounting the QN65QN85C to my A/V stand, leaving the perfect amount of space for my center ch Def Tech speaker. The installation and set-up of my system to the new TV was perfect. They were friendly, fast and thorough. Thank you GEEK SQUAD.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Geek Squad is Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, worked efficiently, had the tv hung up perfectly, and were done quickly. Also took the big TV box out for us. Great job.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were excellent! Knowledgeable, friendly, honest, quick, respectful and were very patient with two senior citizens.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 very knowledgeable and polite guys mounted and set up my tv and receiver and got it all working properly. Great service!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and professional work. I will use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was polite, worked quickly and left no mess. Definitely saved me a few hours of work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Cooktop installed professionally and quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, efficient and professional. We've had Geek Squad service many times and is why we purchase appliances, TV, etc. with Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Polite, completed installation in a timely fashion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed and mounted my TV, explained the operation of my TV and remote in a friendly, professional matter. I was very happy with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv is secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing an expensive piece of technology, you want to make sure it will stay where it needs to be. I feel that it was installed with care and safety is taken into consideration too.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installers knew their products and their knowledge was great. They answered all our questions and were clean and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV up and running.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job on installing the TV. They put it up on a wall mount rather that the cabinet. . They did to push too hard for up and extras.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Happy21

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv with ease. Couldn’t ask for anything else!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and good service great install very professional

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Tech Tahj and Mat were professional, courteous and experts at relocating my TV to another wall.

    I would recommend this to a friend