Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 516 Showing 10,301-10,320 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad Excellance in Customer Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional, expert in the installation of product, provide much needed education on how to operate the product, even though COMCAST, due to a phone number typo made their ability to connect the service delaying these poor installer an hour of their time to connect the tv!!!! COMCAST SUCKS!! Kudos the Geek Squad installers!! SylviaL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service after I had struggled with getting service. I thank Rob for making sure the job got done!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad at Their Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Team was so helpful and knowledgeable. Polite and willing to do whatever I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very courteous and a great job on installing my 55” Samsung

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did a fantastic job mounting my TVs

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Travis and Tim did a great job mounting our TVs They were professional and since we were new to streaming they gave me some excellent tips and advice on how to optimize our experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation Experience!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys did an outstanding job mounting my TV, hooking up the satellite speakers and sound bar, and walking me through the TV settings and remote functions. Glad that they did all of it instead of me!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agent that installed my T V was very professional and he new exactly what I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and knowledgeable service. We’re very happy with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice solid TV wall mount stand!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very nice solid wall mounted TV stand. It has plenty of movement to situate your TV angle to your liking!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad Get things done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mr.Patrick and his team have mounted a few tvs and they did a fantastic job on my movie theater set up super clean

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Home Theater Services

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    proffesional installers, right on time and work was completed with a high level of detail and consideration.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation and explanation. The service people had this down to an art.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was quick.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! We use them again. I have used them for several jobs before.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My relaxation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid for total tech - geek squad and Best Buy sent a contractor Like this tv! First wall Mount it is great!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad are no Geeks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came in with face masks and shoe covers, mounted our TV and set it up in our bedroom and two of our guest rooms as well. Very Happy with the service provided.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad (2 young women) arrived as expected. They did a quick and efficient install of mounting fixture, then got the plasma tv mounted and working.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great experience!!!!!!!!!!!!!!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squat installer Brandon Morgan did an excellent job. He was careful with my home and took away all of my worries. He even sold me a Samsung Sound bar to complete my installation. It is worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very prosessional. He and his coworker did a very good job making my TV and sound system operational.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and quick job on installation. We purchased a tilt wall mount. The installers used multiple sensors to find wall studs. They also unpacked TV and hauled away trash. Then they started TV connected to router making sure it worked before they left. Great service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, professional installers. Cleaned up after themselves and answered all questions!

    I would recommend this to a friend