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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38690 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 517 Showing 10,321-10,340 of 38,690 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad wall mount of 58 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and courteous, definitely recommend letting them do it with all their experience and guarantees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very glad we let Geek Squad do the setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very accommodating technician came and set up tv, wall mount, accessories, and gave a demo on using functions and the remote. Very glad we decided to use the service, which saved me a lot of time and frustration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 84” tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service come on time easy to understand, provide all needed n very friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a mount. Not much else to say, but it was very easy to install and be able to hang the TV. Works great. Geek squad was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals, Courteous and Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionals, Courteous and Knowledgeable. The wall mounting of a 65" TV was done carefully. All connections from TV to receiver and peripheral's to receiver were accurately done. Sound system was tested. Universal pairing of cable remote to all devices also completed and tested for accuracy. No complaints and very happy with their service (3rd time this year using Geek Squad - all well done!).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was very knowledgeable and customer focused. The only reason I did not rate them 5 stars is because their phone support specific to scheduling/rescheduling was abysmal to say the least. But the installation crew was awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture and sound show up early very professional

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed my mount very very friendly and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job. Expert installation!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were prompt and courteous. They did an excellent job mounting my 75 inch Sony flat screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James and Tyler were awesome. Very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job installing my TV’s!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV’s were mounted nicely! The guys were very good at their job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn’t ask for more from Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new TV and the effortless (for me) installation, demonstration of usage and tips my installer gave me. Quick and cleaned up afterwards.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth it if you don’t want to do it yourself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it if you don’t want to do it yourself. But they will upsale you. The upsale may be worth it just be prepared to pay at the time of service.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Professional Staff very friendly, explained the entire process

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv Mount on Wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Techs were awesome in putting this on my wall with the tv. Thanks for answering all of my worry questions about it and the safety issues too. Thanks so much

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly agents, quick service, definitely worth the money having a pro install your TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV extremely well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer were fantastic. The store did not have my TV that was supposed to be installed and the technicians went out of there way to find the TV in another store. They came out and did a great job. Explained everything and even sold me a soundbar connector which is great. They were a little late because they could not find the TV at first. I knew why they were late because they had explained what was happening. Extremely professional under difficult circumstances.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad came on a Sunday morning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Job on Installation! Good Quality! This was the larger TV mount in the living room. They also installed another in my granddaughter's bedroom. It was

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and knowledgeable service. We’re very happy with the results.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was prompt and the tech guys mounted and set up everything perfectly. Could mot be more sstisfied

    I would recommend this to a friend