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Customer reviews

Rating 4.6 out of 5 stars with 38690 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 518 Showing 10,341-10,360 of 38,690 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wall mounted installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was great! Installers were knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    CRA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were fast and very neat! I couldn't be happier with the service so I tipped them in cash for lunch!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fantastic service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly recommend! Hassle free and quick! Due to a mix up, this service got refunded to me, but I would gladly pay for them to come do any home installation job in the future!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! We use them again. I have used them for several jobs before.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    My TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was excellent. Efficient and took into account my thoughts and offered his own expertise

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two female Geek Squad people were on time, courteous, knowledgeable and thorough - they explained as they went and all in all it was a good experience and the tv looks great above the fireplace!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On-time, knowledgeable, respectful of property, helpful, overall awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very efficient and extremely neat. They were also vey polite.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can you say about a mount? It’s great has swivel capability and you can pull it out to add things on it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went very smooth and scheduled as planned. The installer was very helpful and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job from the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was mounted quickly and correctly by the installer. He took the time to explain how the tv and remote worked. I’m very pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad expertly installed my TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wall mount was part of an overall over haul of my entertainment system. The Geek Squad folks did a great job mounting the TV on the wall. Would definitely use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    SeemlessInstallation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that came out was fantastic. He set the tv up quickly and professionally. He also made certain I was comfortable with using the remote the way he set it up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who mounted it did it fast and we’re very efficient answered all my questions

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Samsung Frame Install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, Professional, Great install of our 85 in Samsung Frsme TV - Looks great -

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85 TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job , Everything went smooth and quick and will use them again !

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Does It Again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a 65 inch flat screen TV needing to be wall mounted. GS came with the TV and installed it meticulously. They then explained how this Sony worked and went through the remote control functions. Great job and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were friendly and professional. They did great job. I am glad best buy offers this service to total tech members. I recommend it totally

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came set up my TV put it up on the wall in less than 30 minutes. Didn’t make a mess didn’t break anything great service very nice people.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The agent was so professional, and experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent was so experienced and professional and was able to work and mounted my two Tv with no concerns.

    I would recommend this to a friend