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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 518 Showing 10,341-10,360 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad mounted tv with a movable arm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with the service & they even returned to tweak a minor concern. Well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING service. The crew was quick and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad set up TV stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was professional, knowledgeable and more than helpful An absolutely love experience Thank you! More than exceeding expectations in every way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great! Mounted the TV in record time!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation was terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't have had any better installers, very professional, knowledgeable and explained everything they were doing during installation. Very, Very satisfied with the quality of work they did.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed my mount very very friendly and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job. They arrived on time . Only problem was they were unsure how to hook up my stereo amp and speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My install technician, Ryan, was very fast, efficient, and friendly. He mounted my TV, set it up, and configured it to work with my cable box and Bose Soundsystem. Fantastic service!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very professional and courteous. They were very proficient and worked together. I had two TV'S mounted and programed. I was hesitant about using this service but not now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the LG OLED tv at Best Buy and got the service to have it mounted in our room. The staff who did the install did an excellent job. I got a reminder the day prior, a text when they were on their way. The did the install very fast, made sure everything was working and we know how to do the settings and use the remote, took away all the boxes and left the area clean. Well done!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    GEEK SQUAD TV INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were respectful & kind. They each put slippers on when entering my home. They made me feel in full charge of how high i wanted my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting in all bedrooms.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV’s perfectly. They were the epitome of professionalism and took great care of my home and devices.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Basic TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Basic TV mounting was awesome. The technician was so professional with mounting the new on an existing mount and drilling the holes and mounting the old TV. The job was done to perfection!!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Tried to charge me twice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The individuals were 3rd party they tried to charge me twice and said they only accept cash or check. I didn't care for the Owner.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nick R. did an excellent job un-mounting my tv on Wednesday and re-mounting it today! Very professional and nice too! I love how my TV looks in my new room.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Loved the service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was what made this buying so great. I can’t say enough how appreciative I was for the guys. Your service is well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Installation absolutely worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second install. Both were excellent in scheduling, arrival times and overall quality. Installers were knowledgeable, friendly and cleanup after the installation. I will always use this service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great. Very customer service oriented. They did a great job with installation and clean up. Very impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad members did an excellent job in mounting the TV and ensuring that the placement was where we wanted it. They were very certain to make sure that we were completely satisfied before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad was wonderful, best investment, a l

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it was really horrible that I paid so much money just to connect it and set it up for me. I already had the TV mounted on my own mounter. Im not happy about that.

    I would recommend this to a friend