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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 518 Showing 10,341-10,360 of 38,692 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TOTAL PROFESSIONALS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THESE GUYS CAME IN PUT MY TV ON THE WALL IN A HALF HOUR VERY PROFESSIONAL GUYS AND VERY COURTEOUS HIGHLY RECOMMEND THIS PROFESSIONALLY DONE JOB.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geed Squad Rocks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time had knowledge of the equipment and disposed of our old unit. Would definitely rx them to anyone for installment needs.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does the job well especialy when the geek squad hangs it

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Their work was meticulous .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took the time to install my TV the correct way, despite being overbooked for the day. I would definitely recommend them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Agents mounted and installed our 55" TV and connected the sound bar (optical cable makes this easy). They were friendly, informative and efficient. They completely cleaned up after they were done- floor (pieces and dust), wiped TV down, and removed all trash and boxes. They made sure to inform us of controller use and tv operating system settings and acclimated us to the overall tv system and sound bar functions. They answered all of our questions and it was well worth paying to have them professionally mount and adjust the tv and system.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounting Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service!! They were in and out in no time and positioned my mount perfectly even with having to avoid holes in the wall from a previous mount.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installation was fast and guys were knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was awesome! We got 2 guys who really knew what they were doing. We are super happy! And they didn’t waste any time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting of 65 inch tv with wires hidden in the wa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very efficient in the mounting of our TV. They were very polite and even helped me so with some questions I had about the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever we have a problem or issue with one of our purchases, the Geek Squad agents have always been very helpful in any way they can. It’s definitely worth it to purchase this Protection Plan. They are very kind, knowledgeable, courteous & friendly. Overall we are very satisfied with this protection plan.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Great installation! Very knowledgeable couldn’t have asked for better. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two highly knowledgeable Geek Squad agent arrived right on time, talked me through the process, showed me where they wanted to mount the TV, and completed the process very quickly, efficiently and effectively. This is the second time we've used this service in the last 6 months, and I HIGHLY recommend it. After they completed the installation, they also cleaned everything up and gave me a great tutorial on how to use everything. The agents we had were experts in their field and also very kind and polite. I wouldn't hesitate to use this service for ANY in-home service need we might have in the future and I wouldn't consider another vendor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tremendous Geek Squad Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Erick and the second tech that accompanied him, did an outstanding job. They were prompt, professional, knowledgeable and courteous. The setup and installation of my TV, Soundbar and Amazon Echo went seamlessly. They explain step by step what they were doing and thoroughly addressed any questions or concerns that I may of had. I was extremely satisfied with the service I received from them.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our 75” hung in our brand new home and I’m so glad we did. We definitely needed “the pros” and they even moved it higher when I thought it was too low. Great customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    75” Mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took the installers about 30 minutes to get my 75” TV mounted. They walked me through the setup and took the box to recycle it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a housewarming gift for my son. Great picture and looks good mounted over the fireplace.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Tried to charge me twice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The individuals were 3rd party they tried to charge me twice and said they only accept cash or check. I didn't care for the Owner.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional, clean, and efficient install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks, Geek Squad! Professional, clean, and efficient install. Wall hung with all power and cables in wall internal! Very happy with the Service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv stand was taken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they mounted the tv on the wall they took the tv stand that came with the tv, we need the tv stand , were moving we need the tv stand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was perfection. They were careful with the home environment and everything went smooth. I was having two screens mounted. One was on the second floor and a Roku sound bar was included for each. In a little over a few hours everything had been mounted and connected. Fantastic service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service from installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers who mounted my tv were very friendly, knowledgeable, and efficient. They answered all my questions and showed me how to use my tv after they mounted it. Excellent service!

    I would recommend this to a friend