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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38690 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 519 Showing 10,361-10,380 of 38,690 reviews
  • Rated 5 out of 5 stars

    85 TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job , Everything went smooth and quick and will use them again !

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    42 inch LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous efficient personable knowledgeable installer. Best experience of entire processof this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV & connected my devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed my very heavy old tube TV. They mounted my new TV to the stand and connected my devices. They programed my cable remote and adjusted the settings.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was great. Very informative on the products. They showed me how to adjust and everything!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Well Worth the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and knew what they had to get done. Very professional crew. They guided us through the use of the TV and sound system.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV quickly and even mounted my Roku on the back of the TV to hide all the wires. After they were done, they cleaned up after themselves, Excellent service!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv Mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job and mounted both TVS in the living room and bedroom by himself.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad did an amazing job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv set up and connection to all devices very efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Expertly Intalled by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed this mount and the TV. This was not necessarily a cake walk of an installation, and they did a real good job. Things turned out just the way I wanted them to with this mount and TV.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Delano

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delano was GREAT!!!! Knowledgeable, professional and helpful in all aspects of the work!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived right on time, friendly and had our tv mounted in no time. Even helped us find the best height based on the angles in the room.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Speed and accuracy are two things we always work towards when completing jobs for our customers. It is good to know the Geek Squad Agent that was in your home was able to offer their expertise to ensure you were fully satisfied with the outcome. Thanks for sharing your review, and we appreciate you thinking of Best Buy!

  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The geek guys were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys put up the new bracket and installed my tv. They connected my Roku and made sure everything worked well.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED MY TV VERY WUICKLY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team is thoroughly professional and if Geek squad takes care of our installation, we can be rest assured that our product is in safe hands.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The geek squad were very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional & explained everything they were doing. Very nice guyd

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    70” mount and placement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was mounted and placed appropriately. The 2nd tech kept the other on track to place mount on the studs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my 85 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was awesome. This was the 4th time that Geeksquad completed an install for me. My technicians were on time and called me prior to their arrival. They also answered several questions from us regarding our install.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Customer Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! The tech arrived on time and went above and beyond in completing the job. Even hauled away my old 46 inch tv. Would definitely use this service again!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Delivery and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were competent and friendly. They also did a great job installing and explaining the operation of the system

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Quick & Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best squad ever! The technicians are very professional and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Premium TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Mounted our TV over our fireplace without any cables or wires showing. They connected our receiver and additional electronic devices--all within a short amount of time and with expertise.

    I would recommend this to a friend