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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 519 Showing 10,361-10,380 of 38,692 reviews
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, efficient, and professional. I’d pay them again

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great Team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Team was great! They were knowledgeable, gave easy to understand information, set up everything and cleaned up when they were finished!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They literally took 30 mins!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and polite. They knew what they were doing and handled my 85 in tv with a lot of care. Definitely recommend them for installation!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first thing that comes to mind is that the people who installed the product were very nice people.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew was very professional. They mounted my TVs and connected all of my devices, they even organized everything neat and properly. Satisfied customer.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional Service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew was very professional. They mounted my TVs and connected all of my devices, they even organized everything neat and properly. Satisfied customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed so quick and the geek squad is so n

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They make sure it connected in my internet and show me how to use the tv.good service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting of television went great. The technician made all the proper adjustments to make everything looked and worked great

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job mounting the TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Total Tech crew came over and mounted 3 TVs. Two of the mounts were purchased from a 3rd party. They knew what they were doing and TVs look good mounted on the wall(s).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for tech users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this - so glad Best Buy started this - had tv mounted on wall at my mom's and it looks great. Going to be bringing in laptop as well as MAC. Got the Total Tech plan - love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is great i recommended to all people. The service is great with the installers.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very impressed with service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say enough good about the installers who came out and mounted this tv. They were so professional and careful. They made sure there was no mess and took their time to get it right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed it well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a good job mounting my tv, connecting it and showing me what’s available for viewing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was quick & flawless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon arrived on time, and finished removal of old 85 inch Samsung & Installed 85 inch Sony in less than an hour. He did this all by himself. He was careful, courteous, and efficient. They should pay hime more money.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician that came out and installed my TV above my fireplace did an excellent job!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installation was quick and easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team was nice and helpful. They performed the installation/mounting and were in an out very quickly. It is our new favorite room to watch tv in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and knowledgeable service. We’re very happy with the results.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They were on time and cleaned up after themselves

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys are very friendly they had to mount my TV to the wall and it all went well and then showed me properly how to use my TV and surround so overall I’m very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! We use them again. I have used them for several jobs before.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professionally installed tv, set up, & mountingbr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy connected the TV to the mounting bracket and to the wall. The set up all the programs for me, including the internet. Did a great job!

    I would recommend this to a friend