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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 520 Showing 10,381-10,400 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv and mount camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv and mount done good fast job well done .showed me how to see everything on my phone for my camera

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job - nice - clean and neat - knowable - they took the stress of mounting and setting up everything

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Smooth and efficient TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was efficient, professional, and clearly knew what they were doing. Very happy with my decision to use Best Buy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time. Polite. Efficient. Done in 15 minutes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time. Polite. Efficient. Done in 15 minutes. Incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed and had my tv mounted quickly. Even moved the other tv and hooked it up in the bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wall mounted giant TV. No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was free. They wall mounted a 98" TV. It's big.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were quick friendly and informative gave some good advice

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job-quick and clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technology who installed my tv did a whole job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is awesome and amazing. They did an excellent job mounting my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Business Accountability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 3 TVs mounted and while one was not up to par, Best Buy went out of their way to not only make it right, but to reassure me it would never happen again. No Business is perfect and to me what matters most is the Accountability! Thank you Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pleasant men had everything connected and the trash removed in a very short time. They were professional and thorough.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They know their stuff!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several TVs wall mounted by the Best Buy guys. They do a great job and the install looks awesome!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents mounted my TV quickly and hooked up all my necessary accessories so that every one of them works exactly as required.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was very efficient and helpful. They helped me set up all my apps too

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Most need visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent option for anything you want and not sure which one to choose

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    great services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a great product, but the thing impressive me is their install service, very polite and professional, they even wear shoe cover before enter my house. Highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect installation, and cleaned up after himself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man came on time, and was very knowledgeable about my request... He installed my TV and cleaned up after himself... Niceeeee when things work out...

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did a great job installing my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were on time, pleasant, efficient and very helpful. They mounted my TV and set it up along with setting up our new sound system. They were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for mounting our new TV. Fits nice against the wall. Geek Squad installed, but it works great for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad guys were amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were awesome !! Major attention to detail and made sure i was happy . There was some confusion about my ceiling speakers , they thought i was gonna for sure replace them when that was not exactly the plan .. it was only of needed / ones I had didn’t work well . Think it was a communication breakdown befwwwn office and them

    I would recommend this to a friend