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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 521 Showing 10,401-10,420 of 38,694 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Were about 30 minutes late but hooked everything up very professionally. Were very anxious to give good service. Cleaned up everything very well. Gewat job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tremendous Geek Squad Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Erick and the second tech that accompanied him, did an outstanding job. They were prompt, professional, knowledgeable and courteous. The setup and installation of my TV, Soundbar and Amazon Echo went seamlessly. They explain step by step what they were doing and thoroughly addressed any questions or concerns that I may of had. I was extremely satisfied with the service I received from them.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV was installed by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted nicely and quickly. Joe, the installer was friendly and efficient. I would recommend him.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Quick & Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best squad ever! The technicians are very professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad ! The best thing about Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived on time and installed our TV quickly. We are very happy with their expertise.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very sturdy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount for our new TV is sturdy and mounted to the wall well. I like that we can easily adjust the angle of the TV. This mount was very reasonable, and it was easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV installation above a fireplace.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the team cam to the house and installed a TV above a fireplace. The installation took about three hours. The team was professional and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right on time. Perfect install, and great customer service. Thanks so much!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad, amazing job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were polite, very professional, got the install done in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed the tv and sound system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my tv and sound system and were very professional and courteous. They were very informative about their arrival and did an excellent job with the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service techs were professional and experienced. Very quick install and answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed tv super quick, professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth the installation cost. We are not handy, so I am always paying for assembly of things I buy for our house. These guys were great! Would absolutely have them out again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hung our tv. Explained everything to us and connected all our devices

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is awesome and amazing. They did an excellent job mounting my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good experience. Excellent service: the installation was fast and neat.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theses guys come in did there job to perfection and also had great conversation in the process!!! They were quick and on time, let go GEEK SQUAD!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Helpful and kind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Gave solutions. Tried to give solutions Best Buy was not helpful with.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wall mount and television were installed professionally. The Geek Squad did a great job and they cleaned up prior to leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    75 inch TV hung on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are good , neat and very professional. In the future if their is a electronic job that has to be done I’m calling the Geek Squad. They did a fantastic job .

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Well Worth It!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not at all considered to be a handyman, so it was well worth it for me to have someone install for me. These guys were great and I’m very glad I purchased the install!

    I would recommend this to a friend