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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 522 Showing 10,421-10,440 of 38,694 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this service twice and both time the techs were professional and knowledgeable. Will use again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and installation the geek squad were very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My TV Quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were incredibly helpful: prompt, efficient, and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were great and did a wonderful job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV. The picture is crystal clear. I’m still learning all of the functions, but we love it.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Feel credit should’ve been given

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Credit should have been given as this was a simple install not premium. They didn’t install a new mount used one that was already installed. Should have been 99.00 not 199.00 way to expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad top-notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was timely, courteous, and competent. The tv is in a perfect position.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job mounting 75” TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived at the beginning of the window, and did a great job mounting the tv. Cleaned up, and were so fast. They really helped out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    POSITIVE VIBES ONLY :)))

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John & Lou arrived on time. They were very courteous, professional and knowledgeable. They demo’d how to use the remote controls and how to traverse through it all. Being a female, this was everything. They answered all my addl questions which gave me all the comfort level to enjoy my new cool SAMSUNG 65” inch TV Q60B QLED. Best Buy, you were represented well by John & Lou. Thank you guys for being patient and your expertise.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks were the greatest. Helped us set up everything and answered all our questions. Even made a second trip to help us with setup. If you are tech challenged, it's worth the extra cost.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Hassle free!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy guys that came out were GREAT! They were knowledgeable, fast & on time. They even took the trash with them. Highly recommend!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had geek squad on two different occasions To mount and install televisions. The guys were friendly and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jho was the best he went above and beyond to mount my tv he was very knowledgeable and professional. Thank you Jho.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Terrific Installers!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were extremely personable and helpful!!! They did a terrific job!!! I would recommend them to anyone!!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing and connecting all components correctly and very very professional!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome TV Mount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came and installed it...within 30 minutes my T.V. was mounted securely on the wall and has been. It worked so great I am going to have it done in every room.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Techs quickly took down my old TV and mounted the new one. They were quick and neat.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our tv perfectly and treated our home with care.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Two very professional technicians!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team worked as such, neatly installing wall mount, TV and sound bar. Programmed one remote for Cable, TV and sounder! Both team members were polite and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 85’’ TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this 85’’ Samsung to replace an older projection tv. We could not be happier with the purchase. Great tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    bones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought a new 4k t.v and had geek squad do the install and they could have not have done better. they were on time and did a great job. Thanks for the help

    I would recommend this to a friend