Early Black Friday Deals & DoorbustersEnds Nov. 8.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 522 Showing 10,421-10,440 of 38,692 reviews
  • Rated 5 out of 5 stars

    TV geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great ! They were quick and very informative. Kam was very friendly and explained everything. Help me setup all my apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents best service anything you need they will get it done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD INSTALLATION

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was professional and personable. They wore shoe covers and face masks for Covid compliance. They reviewed all items to be installed with our new flat screen. Advised me of an additional charge for a non Best Buy accessory. Upon completion, all shipping boxes were removed and my home was was returned to normal with my new equipment. Discussed the location of the install and the optimal viewing height. Upon completion of the install all components were tested for functionality discussed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad did a great job installing my TV.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael from the Geek Squad did a great job mounting my new 77" Sony TV and explaining all of its operational features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had a tough task for where we wanted the TV but they got it done and it looks amazing. They were very professional and I will always have Geek Squad come hook up my tv whenever I get a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Greek Squad install my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People who install was good professional. They are amazing and install perfectly and it looks good on my wall for watching shows

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time, polite, and very efficient. He showed me how to use the remote and what to look out for with the new TV. This agent was top-notch.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service from Geek Squad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad on-site service professional and complete: installation over fireplace including new Samsung 65” TV, mounting equipment and soundbar, all from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    A+

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy guys did a great job hanging my new 85 inch TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Greek squad was professionally and quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men, Andy and Erin knew their stuff. Very efficient, knowledgeable, each one did different things to set up mount and put TV on mount quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Superior Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. The Geek Squad Guys are quick polite, and really know their stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    The best!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On-time, knowledgeable, respectful of property, helpful, overall awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    No one could have done it better!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very polite and unmounted my old tv in seconds and installed the new TV with absolutely no problems in not even 20 minutes. Completely happy!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great experience.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad member could not have been any better. It was a GREAT experience. He got everything working and explained everything to my wife and I.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation was excellent.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting went great. The apple box was paired to the new tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting and installing my new TV. Very pleased with their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was very professional and knowledgeable. He was honest and service was prompt. Highly recommended.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for sharing this story with us! We very much appreciate the kind feedback and are glad that it was smooth. Please let us know if there's anything else you need help with.

  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very pleased with installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad (Victor and Kelsey) were very friendly and answered all my “senior” questions. Very pleased with setup of TV and sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation clean work area. Great setup.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice installers, very helpful, 2 great guys. Helped me determine the best location to place the TV. Excellent.

    I would recommend this to a friend