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Customer reviews

Rating 4.6 out of 5 stars with 38690 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 522 Showing 10,421-10,440 of 38,690 reviews
  • Rated 5 out of 5 stars

    Geek Squad Installation for Samsung Frame

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Kind. Polite and was flexible with a quite difficult wall mount. They were able to adapt to the type of stone and mounted it in a great way

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV setup with the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were professional and very careful. They answered all my questions and help me understand the benefits of my new 65 in tv. These guys - Geek Squad - are the pros. They will do it right the 1st time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Its good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality in color and easy to operate plus i like the remote control is solar so no batteries required

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our tv perfectly and treated our home with care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the LG OLED tv at Best Buy and got the service to have it mounted in our room. The staff who did the install did an excellent job. I got a reminder the day prior, a text when they were on their way. The did the install very fast, made sure everything was working and we know how to do the settings and use the remote, took away all the boxes and left the area clean. Well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for our TV and location

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wall mount was perfect for the TV that we had. The guys that installed everything did a fantastic job. They were quick and when they left you couldn't tell they were here. Everything was great.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Superior Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. The Geek Squad Guys are quick polite, and really know their stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service! Came on time, heard my concerns and addressed them and extremely patient with my numerous questions. A techie I am not…lol!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was definitely not gonna mount my new 85in myself. The group that came did an excellent job getting it set up very quickly. They definitely knew what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK squad great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were very nice, polite, the white glove treatment. They put booties on their shoes before they walked into my house.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Amazing service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional duo and they were very friendly and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome! Would highly recommend them

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Even with one tv broken, they got a new 1 that day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They unboxed , found a factory error and replaced it within an hour

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed both tv’s quickly. After the first tv was set up I asked the tech are you going to do the other one now? She replied it’s already done. Wow these woman were great.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and very knowledgeable will most definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still works! Nice guys. Would recommend them! Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and installation the geek squad were very professional

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Installation Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were very helpful & knowledgeable. Every question I had for them, they were able to answer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Facial expressions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with most of the fittings etc. but I complained to the geek squad about the poor quality of night pictures you could not see the facial expressions on peoples faces I was told it could not be improved, yet over the next few days I improved the quality by altering the black settings

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mounted TV looks good and solid too. Scott and Josh were easy to work with and did a great job

    I would recommend this to a friend