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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 523 Showing 10,441-10,460 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that came out were absolutely fantastic. They did a awesome job and were all very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and professional. Would definitely recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV / Sound System installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James L. from the Geek Squad was great. Fast and efficient installation and was very helpful and patient demonstrating the operation of my TV & Sound system. Great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractors were very professional and explained throughout what was happening and the best methods and stayed even when the WiFi set up was slow to make sure my TV was properly connected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionally great work efficient no complaints glad to get it done

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractors came and installed the tv efficiently and professionally! Would highly recommend them

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Qualified

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly qualified. Did the job well and in short order

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Worth the price when they finally showed up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After not showing up when they were originally scheduled, two guys showed up and completed a complex installation quickly and efficiently, far more quickly than I could have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG OLED TV and LG soundbar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-person Geek Squad were exceptional in knowledge. The set up of TV and speakers has produced the best sight and sound I have ever experienced. However, what this crew may feel is intuitive is not to this 78-year old consumer. I was left with a single sheet guide to the TV remote. That's it. No "product handbook' for either the LG OLED TV or the LG soundbar system.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad we’re the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had excellent service from Cameron and Rudy, who put up my tv in no time flat!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great geek squad service as ususal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rep was on time, very professional and very fast, The install was perfect and the tv looks great and sounds great. Very easy and good install

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Ultimate TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended at Best Buy, made decision to purchase the upgraded mount. A great choice!! Is ideal once installed at the house and allows room to size up with next TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the Geek Squad in to set up our entire house with TV’s, sound, and wifi. They did a superb job of getting everything installed, looking good, and expertly explained.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Kudos To The Geek Squad and Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad and tv mounting service us superb. Not only are the techs knowledge, but they're courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Greek Squad Recommend - TV Wall Mounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my 3 tvs on the wall and it was great. They connected my other components and programed my remotes. I am in heaven.... Great job...

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pat did an excellent job. Fast & efficient. Much better than my last experience.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff set up my mother’s new TV. They were professional and very capable. Thank you for taking the time to help my 98 year old mother understand how to operate new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did a great job with our wall mounts they were patient with the adjustments I asked for and had good customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Very Much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not have gotten a better pair of agents to install my TV. Due to my fire alarm, TV mount adjustments have to be made. Well pleased with their service. Could not have been better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV as professionals!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, Very trained and helpful. I will recommend this service to all my friends and relatives!

    I would recommend this to a friend