Customer Ratings & Reviews

The agent was so helpful! He put up the wall mount, mounted the TV and hooked it up to all devices ! Also walked us through using it! Wonderful young man!

I needed to have a broken tv taken down and a new one put up in its place. Since this was a very expensive Oled tv I didn’t want to take the chance and mess anything up so decided to leave the tv in its box and let a “professional” handle everything... The 1 installer arrived on time which was nice, he asked what room the tv was going in I said upstairs. He then proceeded to rip open the box like a kid at Christmas: Styrofoam everywhere (I was better off doing this my self) that made me really mad but I bit my tongue and let it go. He then hoisted the tv up over his head like it was nothing and climbed the stairs. When he got to the top the side of tv smacked into the railing. His immediate response was “whoops” then with a smirk he continued as if nothing happend and entered my room. Fortunately there was no marks or damage to the tv at all. Believe me I looked but that’s not the point. He then plopped the tv down on its face (on my bed) which I read was a no no for oleds. (Something about the inside of panel being extremely fragile) this allowed him to put the mounting bracket on the back of the tv. Once the tv was mounted he connected all the wires but didn’t bother to zip tie or neatly run the wires through the mount. Infact at the end he didn’t even try to turn on the tv to check if everything was working. The whole job was just a complete mess. As soon as he left I then had to re wire and zip tie all the wires as neatly as I could. I was unable to watch the tv the way he left it, with the the wires dangling allover the place it would have been way to distracting. Aside from that I also had to clean my house both my living room, where he unboxed the tv and my bedroom where the tv was mounted looked like a cyclone hit it. Styrofoam, plastic, and cardboard everywhere, not to mention the footprints from his dirty shoes. Now I know all installs aren’t always this bad. In fact the one prior to this was perfect. They made sure to put those shoe proctectors on, neatly dressed all wires and cleaned up after they were done. They even took the time to go through and change some picture settings for me with out even asking. I guess its all luck on which installer you get but it shouldn’t work like that.

Two agents mounted 70in TV, found wall studs without difficulty and in and out quickly

The Geek Team was so helpful and knowledgeable. Polite and willing to do whatever I needed.

The install team was professional throughout the entire process! 10/10 would recommend for any tv mounting.

Excellent product and customer service. Although I mounted my own TVs, they were able to answer any questions.

We had our TV mounted above our fireplace. We also have cement walls in our condo so that was also tricky. This mount has 6 screws to hold it vs the standard two screws. This mount pulls out and angles beautifully so it can be seen from many angles. This mount is only $50 more and the peace of mind is well worth it.

So professional and felt was proud to work at Best Buy

The Geek Squad guys brought our new television in, unpacked it, helped us decide on the best spot to place the television, and then hung it and hide all the cables very well. Great value.

Geek Squad team did a great job, clean and quick. Highly professional and will have them back for my next TV.

These guys did an excellent job there in and out quickly. They hooked up everything make sure everything was working and went over the remote in the TV with me. Recommend them to everyone!

The agents mounted 5 TVs and did a great job. They were very courteous pleasant and helpful. They advised me which system would work best. Very nice. There was Colin and Sam. Both great.

Excellent, professional installers. Cleaned up after themselves and answered all questions!

Punctual, courteous, efficient! Very pleased with the service from the first visit to the last. They are a great group of young men.

Job was done in a timely manner. Very curteous and professional, wore their masks, paper sleepers . Disconnect the TV and mount from wall . Thank you for a great job.

The guys mounted my new tv and took away the old one. They were great; professional, personable and highly recommend their services !

Installers were courteous and worked quickly to move one TV to another room and install the new TV with new wall mount and sound bar.

The agents were on time and set up my tv,attached feet and synched up tv to my entertainment equipment.

Mike and his coworker did a great job, they were very net and nice. We were very happy with the finished job.

TV installation service is a good package for the money. Crew knew what they were doing and did the job in a timely manner. I will use this again for my next TV purchase.