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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38690 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 526 Showing 10,501-10,520 of 38,690 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad install tv hangars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was extremely knowledgeable and helpful. Their work was very good and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service after I had struggled with getting service. I thank Rob for making sure the job got done!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad did a good install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was courteous and knowledgeable about the set up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my wall mount and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent D was marvelous. Completed install perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    EXCELLENT!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and installation !!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your people did a great job. They were professional courteous very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted TV Units, went back to store to get a universal stand, Great Service overall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and got my TV up and everything attached very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In wall tv box and tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an in wall box and tv mount. The installer was very professional and made sure everything fit correctly. He went above and beyond.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was so kind and polite and funny. Took the time to explain everything. Mounted my tv quickly and with care. Fantastic service and personnel.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    85 inch tv mount and tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional On time very knowledgeable Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad agents were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived on time and mounted a 65" Samsung TV perfectly over our gas log fireplace. We had a bracket that persented some challeges. It was tricky to determine how high the TV would end up over our mantle, given the location of the VESA bracket mounting holes on the TV and the adjustablility options on the bracket. They got it right, and it did not take them very long. Also, they were very nice guys.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Thanks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very polite & knowledgeable about hooking up my TV & sound bar & woofer. Leaving my house as clean as when they came. Thank You.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 2 out of 5 stars

    Horrible installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the TV on the mount and mounted to the wall but the TV is damaged (one side darker than the other) and they never noticed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Informative For Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the service that the gentlemen performed with my tvs. Also, I appreciated how they kept me informed as to when they were getting to my house.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad was very accommodating and thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hung TV, connected all devices, downloaded apps and did all the settings

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed and connected my product quickly and cleaned up all mess. Walked me thru operation of device. Recommended height based on location. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great insights and advise along with the install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael gave great product recommendations as well as advice on the location of where to mount the TV. They even ran to a store to get us a soundbar mounting bracket as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that were out to mount my tv were very efficient and knowledgable about Best Buy products and services. They set my tv up and showed me how to work the remote with the different apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation incomplete, partially due to covid 19

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of the 75" TV in my sun room, along with the Klipsch speakers and Denon receiver was excellent and is performing beautifully. However, the 55" TV I purchased at the same time is still sitting on the floor waiting to be installed along with an Onkyo receiver. My cable service bill is for 2 TV's and I have only 1 operating for the past several months. Hopefully when the covid-19 restrictions are lifted, I will be near the top of the list to complete my installation. I already paid for the entire installation & components.....This project started in February and is fully paid for..........Thank you...Rolf Naumann

    I would recommend this to a friend