Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38690 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 527 Showing 10,521-10,540 of 38,690 reviews
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great service! Expensive, but worth it. I would do it again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my new perfect TV and hasslefree and really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were fast & efficient.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were a fast, efficient team, mounting the 85” TV & connecting it to our WiFi. They were pleasant, polite & answered all our They were pleasant, polite, & answered all our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my tv mounted they did a great Job And cleaned after themselves and asked if I wanted to save my box and I kept the box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time using! Tech went above and beyond!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with the geek squad for the first time was as expected and then-some! They came prepared and also had a mount for me for a second TV I decided to get mounted in my newly built apartment! The tech was very nice and accommodating. I even had an issue to where I noticed my soundbar was crooked and reached out to the Tech and he came back in-between appointment times to make it right! Highly recommend Best Buy's Geek Squad for any home TV/Theater mounting needs!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great tv mounting experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were quick and professional. Left no mess and we're even helpful with recommendations on the best place to mount the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad installed and mounted the TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV beautiful picture the mounting is perfect. Great customer service Very informative

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick easy clean great job! Arrive on time Respectful Efficient Clean

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    A very experienced installer came

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy had a third party former employee install my TVs. He did a great job installing, setting up the TVs, and showing me the different features. He seemed pretty knowledgeable and didn’t rush the installation process. Best Buy has a solid team of tv installing crews.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and explained how to use everything thoroughly and patiently.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love the new TV!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was friendly, quick and fast without compromising quality!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Delivered (Literally)

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount was expertly installed and the TV positioned as promised.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up the equipment very well and answered all of our questions

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation crew was great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation crew was great - professional appearance and performance

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installer very knowledgeable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was, quick and he was very clean. He took is time an showed me what the TV can do an how to use remote. He did his best to make it look ascetically appealing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time (slightly early in fact), installed and programmed television quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with the agents that mounted my new tv. very polite, explained everything that even i could understand. great to work with!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely satisfied with the professional wall-mounted installation by Best Buy of my 55- inch curved screen TV. The Installer was knowledgeable and able to help me get my cable up and running in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install/mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff did exactly as they said they would and tv location was spot on! Thanks geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV setup was great. They took their time to get it correct and after installation demonstrated how the wall mount and TV worked.

    I would recommend this to a friend