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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38690 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 529 Showing 10,561-10,580 of 38,690 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Geek Squad are the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad that we had the Geek Squad mount & install our TV! They are super kind & precise and did an amazing job! Remarkable!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were outstanding. They mounted my 85 inch tv, connected all my devices and gave me a quick tutorial. They were very professional!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Techs quickly took down my old TV and mounted the new one. They were quick and neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was on time & professional. Love my new tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad Get things done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mr.Patrick and his team have mounted a few tvs and they did a fantastic job on my movie theater set up super clean

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE having Best Buy TotalTech and having Geek Squad come out and mount my big TVs. They (the Geek Squad) know what they are doing!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents came on time and with all the equipment needed to install the tv. They also installed some in wall speakers I had in storage at the same appointment.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had engaged geek squad to install a 4K TV on the wall in our family room. The tech was on time, knowledgeable, did a great job, and provided helpful hints using the mount and working around it's quirks.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Courteous and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who came to my house and mounted my tv were absolutely amazing! Very courteous and answered all my questions. And they were in and out in 30 minutes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Capable and Helpful Best Buy Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Erik and Jose were knowledgeable, capable and friendly.They went above and beyond in assisting us seniors on the details we needed to maximize our experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People were very professional, pleasant and hardworking. Arrived on time, had to overcome some issues when mounting our TV due to hard concrete wall it need to be mounted on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad I hired Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my 55" tv hung in my bedroom. The guys from the Geek Squad were very nice and very professional. They made sure they went through everything once it was installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service. Arrived on time, took their time ensuring the measurements were correct. Quickly put the TV on the wall. Great team work between the two.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    He installed my tv in a very responsible manner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and was polite and did a good job. Walked me through using my new smart TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad did a great job installing our tv they cleaned up and showed us about our new tv! i told them the did a good job and they did it very quickly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were on time and got right to work. they told us what we needed which we had and what we didn't need that we used with the old tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician was very polite and professional. He arrived on time after calling me to let me know he was on the way. On arrival he was very respectful and was aware of what he was supposed to do. He removed the old tv, transferred the mount, and reinstalled the new tv and set it all up with the remote. I would definitely recommend Best Buy to anyone needing new electronics or appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed tv, mount, and sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jay the did the installation was punctual , neat , and kept us informed with the progress. He did a very good job and made recommendations, we highly recommend him.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Convenience of having installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jamie is the best and an expert in what she does!! Also, she is very knowledgeable in her field. We always request her when needing installation!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and respectful of our home.

    I would recommend this to a friend