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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 529 Showing 10,561-10,580 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Very good install job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did do a very good job installing my TV when they showed up. The first appointment I had, they just blew me off with NO call No show. I rescheduled for Three days later, they showed up on time and did a very good job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and helpful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were pleasant, experienced and were in and out of here, installing 2 TVs within 2 hours. When they finished, they explained the TVs and the wall units.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Quick & Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best squad ever! The technicians are very professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service they were early and quick. They were in and out and managed to work around my 2 kids birthday

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two young guys came by to hang my TV, they where very professional about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellance in Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional, expert in the installation of product, provide much needed education on how to operate the product, even though COMCAST, due to a phone number typo made their ability to connect the service delaying these poor installer an hour of their time to connect the tv!!!! COMCAST SUCKS!! Kudos the Geek Squad installers!! SylviaL

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installed TV Efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very courteous but professional. They mounted & connected all devices quickly & sufficiently. I appreciated their work.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job if hanging my tv..,.very professional and considerate of my home!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Needed my help, but was efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man who came and mounted my tv was very nice and did the job quickly. I wish he was sent with help though. My tv was a bit too large for him to mount alone, and he needed my help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Nisense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 55" TV is great. The size for my wall is perfect. The clarity of the screen is amazing! This is an affordable TV and probably comparable to the other popular brands. The Geek squad did a great job setting up the flat screen.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mike

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great installed and set up . Very kind and courteous, professional .

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad set up my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and straitened up in no time at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ecellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Above and beyond service. Very personable and professional. Thank you very much.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Even with one tv broken, they got a new 1 that day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They unboxed , found a factory error and replaced it within an hour

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Another great Best Buy purchase and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount for new 75 inch television! Best tv and mount for my living room! The geek squad are fabulous. They were amazing

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Setup

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my TV and all devices without any issues. They showed me how to work all my devices and how they are synced. Very clean and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased GEEK squad and saved money on install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very efficient, clean, and friendly. They explained things as they moved along. I saved by using them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love the new TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was friendly, quick and fast without compromising quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Arrived at the arranged time and in no time at all had everything connected and running.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install and very thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and was very thorough with the installation. I was definitely satisfied

    I would recommend this to a friend