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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 38,694 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek's are the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly Fast and safe very professional guys. !!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, helpful completing a perfect job installing a 77” tv on existing wall mount. Keyed into my internet & programmed everything & connected soundbar. All after removing the old tv. Couldn’t be more pleased with there service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Job , just where we wanted it, timely the app let us track the progress of the installation crew… aweso e

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Geek Squad employees were on time, they were very professional and easy to talk to. They answered our questions and helped us with a few things relating to our new tv purchase. The installation went smooth. Geek Squad is awesome!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, easy, affordable. Just let BestBuy do it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had best buy/geeksquad mount my 65" TV on the mantle above my fireplace and they did a superb job at a great price, easy to schedule, the guy was super professional and informative. Couldn't ask for a better service with this honestly. Still holding strong to this day and I got a swivel mount so I can move it around. Very sturdy.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very quick professional and pleasant. They were on time and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv wall mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted TV on our basement wall - rec room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony for the win !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying a Sony tv. Installed by Geek squad. Hope this set lasts longer than the Samsung we had which died one month after its warranty period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    82” TV Wall-mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived earlier than expected but called first to let us know. We were replacing the console/cabinet below tv with a new one. We were going to carry Old one to garage But Squad stepped in and moved it. Their work was quick and perfect. They vacuumed as they were drilling so there wasn’t a lot of dust, clever. The entire experience was perfect. Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad perfect home tv installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gilbert and Luis were exceptional! On time , courteous and very knowledgeable about the products and set up. They took their time and left no stone unturned to ensure I received the best service. So satisfied I referred two friends to the Geek Squad services. Highly recommended!! Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast quick n great service love where my tv is mounted

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my TV quick and they are nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv and they connected my all devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 77” Smart TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a new TV and Best Buy Geek Squad set it up and installed it. They were very professional and did an amazing job! I’m very happy with my purchase! Thanks Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    On Point

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technicians were the best. Carmen knew exactly what she was doing! #pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and prompt service, came on time and answer all questions and concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beyond professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed with the quality of people and service. Can’t say anything more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lucas and Cameron(installers)were awesome. Couldn't be more satisfied with the mount I purchased or the service I received. My only complaint is the installation cost for the sound bar. I feel it's excessive, but didn't want to remove a star because the installers did such a fine job (Ignore the power cord in the picture. I haven't installed an outlet yet. Not their fault). I will be a returning customer. Thanks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed and demonstrated our new TV q

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always done a very professional job when needed. Our installer also exhibited exceptional patience with my disabled husband. He didn’t leave until he was certain he had answered all questions and demonstrated how to operate the TV and navigate the menus. I highly recommend Geek Squad services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 75 inch QLED tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job on the install and set the tv up for me. They showed me how to use it. They were very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be happier. I was worried it was too big but it’s perfect.

    I would recommend this to a friend