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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 530 Showing 10,581-10,600 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad = Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad was wonderful! Knew what they were doing and got right to it! Professional and tidy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Helpful setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad delivered and set up my new TV and mounted it to the wall. They explained how the TV operated and were on time and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did a good job mounting the TVs. They even came back to finish the job when I didn't have the right sized hdmi cord.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is always the way to go when it comes to functioning. Perfect picture quality, crisp audio sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service in store was great, although the appt. to mount was 10 days out! Once they arrived though, it was well with the wait! The knowledge and helpfulness of the geek squad was great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our tv perfectly and treated our home with care.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job. The television looks fantastic on the wall. They arrived on time and did a fantastic job on the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great very great like i cant tell you how great this is so far. So little time so little to say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team mounted my television and set it up for me. Very nice gentlemen. They stayed a few minutes to make sure all bugs were worked out.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Greek squad were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were proficient, friendly and were very knowledgeable about installation and the products they were installing. Love the finish product!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Have not had any issues. Fits my needs and i am enjoying it very much, techs did a great job of mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One in a Million.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate arrived on time, as promised. He handled the set up of my 40" TV quickly and efficiently. He showed me what I needed to know in order to enjoy this new item. On top of that, he cleaned up after himself and left my home almost in better shape than it was when he arrived. He was completely professional and answered all of my questions without making me feel foolish or that I was imposing on him. I rate him an excellent individual and look forward to working with Best Buy/Geek Squad for future purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and very knowledgeable will most definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with the Geek Squads service. They are fast, friendly and very knowledgeable. They had my tv up and running smoothly in 15 minutes. They saved me hours of hassle!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Happy client

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who delivered and set it up for very professional and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    56 inch wall mounted t v

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was by himself. He did a great job hanging the t v . Cleaned up seem very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad with a great installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys mounted my TV and soundbar to the wall and set everything up. They did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service above and beyond!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team headed by Jeremy was absolutely Outstanding! I will forever be a Best Buy Customer now. They installed 3 TV's in our new home and took great care in placement exactly where we wanted. They spent time hooking up our cable and even programmed our apps on the TV's! The Sony's we purchased are amazing! Please go to Best Buy and Use the Geek Squad! You won't find anyone to beat them.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reps were very nice,helpful and knowledgeable. I would definitely recommend them to family and friends. If I could request those guys again I would

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a professional install including picking up the old boxes, wrapping up the wire so it could not be seen behind my TV which they hung on the wall. I have no complaints.

    I would recommend this to a friend