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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 534 Showing 10,661-10,680 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely satisfied with the excellent service provided by the Geek Squad. Our new tv installation was precise, well-done and fast oh and accommodating our needs! What else could I ask for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad, Batman!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were friendly and efficient. Did the job in a short time.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Office TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed our office television's was excellent. They were professional provided great insight and suggestions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Crew did a good job with no problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew arrived at the scheduled time. They were able to dismount my old TV and mount the new TV using the existing mount, which saved me from having to re-paint the wall. All went smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV in time for the weekend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciated the work done by my Geek Squad technician, in mounting my TV. I already had the mount on my wall from a previous 55" TV, so that helped the technician get the new TV mount and the connections that much quicker. Afterwards, my technician was as helpful with helping me get this Smart TV up & running quickly. All has been working well ever since!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my T.V mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents was very friendly and mounted my T.V and connected fine the setup properly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Would recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job with the installation of my television. It was done in less than 30 mins.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional and helpful through out the process. They offered great ideas for future purchases and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and Beyond Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely pleased with the folks that installed my TV. I had purchased the wrong mounting bracket for use on a stone fireplace, and rather than tell me I would need to go get the right thing and they'd have to come back later, they actually went back to BestBuy to get the correct item. They then came back to my home and completed the job. Talk about customer serviced!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Done as it should be!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv in a timely manner, were polite and professional and cleaned up after they were done!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentleman came in and were very professional. They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Rocks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad members who delivered, unpacked, and mounted our 62 inch Sony Bravia tv were absolutely terrific! I was surprised at how quickly and effortlessly they completed the work. They were very personable and professional, and answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These two Germ Squad Members knew their job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents were very professional and fid their job very well. They mounted the television on a brick fireplace without any difficulty!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Does Great Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came out and installed my new Sony 75 inch tv. The install was quick and the tv i functions great. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mount Samsung 74" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted perfectly and swiftly according to my guidelines..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Techs did a great job installing my TV and showing me all the features.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Exceptional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were professional and courteous. It took them no time to have the 65” TV on the wall. Another great job by the Best Buy Geek Team!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD JOB.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE YOUNG MAN WAS VERY EFFICIENT AND DID AN EXCELLENT JOB MOUNTING THE WALL MOUNT AND TV AND SOUND BAR. YOU NEED A WAY TO CONTACT HIM FOR A FEW DAYS AFTER TO ANSWER QUESTIONS THAT COME UP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend Geek Squad for their expertise and know.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and installed both TV and wall mount quickly and effectively.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed the TV very quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the tilting TV mount very quickly and insured the area was completely cleaned to its original condition. The installation the next day after purchase.

    I would recommend this to a friend