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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 535 Showing 10,681-10,700 of 38,692 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an outstanding job on hanging the tv on a mount. Very nice and professional work. Clean look and explained everything to me.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional, clean, quick, and courteous!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were very friendly, and the install was quick and very well done. Would recommend!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Ryan. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was so knowledgeable and helpful. We will always use this service to install TVs.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Give those agents a raise!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed our tv, were incredibly helpful and informative, and cleaned up when they completed the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great experience. The team was professional and respectful. Very helpful and detailed work! Installed a new tv mount. Set up my Sony Tv Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great guys and installed and explained!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great! They went out of their way to explain everything. Friendly and they did not make me feel like they were rushing, very professional!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is the bomb....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer Branden did an excellent job... I would recommend using Geek Squad to my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Well worth the cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our tv and connected it to all our devices. They were prompt and very courteous. I wouldn't hesitate to use this service for any future purchases

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outstanding service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, did the job in a professional manner, I'm happy with their work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    WELL WORTH THE MONEY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel squad did an amazing job installing my tv ! It was fast as well but the process was done right! They make sure to keep everything nice and clean during the install

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! The agents mounted my tv to my wall! Very cool!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed a flat screen tv with a power plug to hide all wires and cords. They did a great job, showed up on time and cleaned up everything when done.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a tv mounted the geek squad is the best they do it the right way the first time and measured everything so there was no mistakes.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV bracket and firestick install service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the space over the fireplace. Also informative installation of the firestick

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    see below

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is working fine. Install was very fast and professional. Installer listened to my concerns. Only concerns: Installer went over remote control extremely quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installation of tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad had the mount up in a matter of minutes and the tv looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did the mounting and connections quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team installed and made all necessary connections professionally. DirecTV and DVD player all working

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Getting great complement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who came out to mount my television did a wonderful job, thanks again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed the tv mount, hung the tv, and connected my devices in a clean, orderly manner. Great service

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    5 Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The assembly crew showed up on time and perfectly installed the 55” tv.

    I would recommend this to a friend