Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 535 Showing 10,681-10,700 of 38,694 reviews
  • Rated 4 out of 5 stars

    GOOD JOB.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE YOUNG MAN WAS VERY EFFICIENT AND DID AN EXCELLENT JOB MOUNTING THE WALL MOUNT AND TV AND SOUND BAR. YOU NEED A WAY TO CONTACT HIM FOR A FEW DAYS AFTER TO ANSWER QUESTIONS THAT COME UP.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy 8k TV installation new model that the guys were not familiar with. Didn't have all the necessary parts on their van to complete the installation. Had to read the instruction booklet myself to understand how to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    On time, fast, and efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two person team was punctual, respectful, careful, mindful of the area worked in, fast, and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend Geek Squad for their expertise and know.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and installed both TV and wall mount quickly and effectively.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people that come out were great. Super nice and put the tv up very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Top Notch Television Mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was very professional. They did an excellent job mounting two wall mount televisions. I was very pleased with the quality of the service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Members were great - but value not all there

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid $130 + tax for this service and the members were kind and nice and got the job done, however I would've expected wiring and setup for $130. they found studs in the wall, drilled the mount, and mounted the tv. had me confirm the tv worked and left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys came in, did a great job, answered all the questions i had, cleaned up like they weren't even there. And it looks fantastic. I could of never done the job myself. Well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad set up TV!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected the tv to all my devices on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Made Sure I Will Enjoy My New TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Renen assembled my swivel TV stand, mounted the TV and installed it in my kitchen area. He connected to my Samsung account and put in all my streaming services. He also made sure that my blue tooth earphones were working properly. Next he enabled my Cox remote to perform basic functions and changed the home screen to be more useful. During the service he answered my questions and showed me how to make some changes. Renen made sure I was able to enjoy my new TV to the fullest. This was money well spent. I will certainly use the Geek Squad in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome Reliable service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service provided by geek squad professionals highly exceeded my expectations! On time and reliable! They took an old defective tv off my wall and put a new one back up ! They leveled it and centered it just right always making sure I was happy with the way it looked and adjusting till it was 100% on the money. All thanks to total tech purchase! Was past two months and with out insurance this would have been a nightmare to replace! Great service! Thank you Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a housewarming gift for my son. Great picture and looks good mounted over the fireplace.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installation of tv mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad had the mount up in a matter of minutes and the tv looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent quickly and correctly connected my TV with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my tv quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad did a great job installing the tv on the wall. Excellent work, professional and asked great questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Excellent Service team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. The gentlemen were very professional, honest, and got the work completed and assured everything was working as I wanted. GREAT JOB!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast Quality Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were in and out in record time and did an excellent job installing my TV.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV and Sound bar installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who mounted the tv and setup the soundbar did an excellent job. Very professional and knew what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    love my geek squad guy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too old now to do my own installs, one geek guy is all it took, professional, friendly and quick clean and neat. thought he would need help, nope did it all himself. always use them and recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and easy installation!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great in mounting the tv and very patient with waiting on us.

    I would recommend this to a friend