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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 536 Showing 10,701-10,720 of 38,694 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Professional and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team installed and configured my devices quickly and efficiently. After the install, things looked perfect and I was able to start enjoying my TV immediately.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installers for LG 75" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. They had it up and running in two hours. Nice and clan install job. Left the place immaculate. Would definitely use the Geek Squad again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did an awesome job installing the Tv. Super friendly and respectful

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech came and had everything installed in less than 30 minutes and it wasn't just fast, it was well done.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad was on the money !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second opportunity to use the service Again a great experience. The team was knowledgeable, patient and answered all of our questions... Great experience

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did the job right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV, zip tied surge protector and cable box to tv mount, cleaned up! Awesome job! Matthew did a great job! His assistant too!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with installation and service. They leafy the area very clean.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent and fast TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs arrived right on time and mounted my TV extremely quickly! I would definitely recommend this service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that came to set up and mount my tv/sound system were terrific.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were prompt. Accurate and respected my walls.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and connected my t.v and locked need them to all my devices. They made sure it was what/how I wanted it to be.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv and mount camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv and mount done good fast job well done .showed me how to see everything on my phone for my camera

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a very good job on the installation, were courteous and followed my instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came over and installed my TV perfectly. They were patient and walked me through the process and cleaned up once they finished up. Really great install guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad came out and mounted our 77” TV and connected all our devices. They were great! They made sure everything was connected correctly, showed us how to work the TV and answered all our questions! We couldn’t be happier! Thank you Geek Squad for a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and timely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were professional and friendly with great service

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting of the TV was excellent by Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this if you have TotalTech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The key thing here is that I have the annual TotalTech membership. That member ship costs up to $199 per year. This installation package itself costs $200, so if it basically pays for the membership. Delivery and install was truly great. Geek Squad assembled by mount (which I actually did not get from Best Buy), mounted it to the wall in studs, mounted the TV, and ran all the tests and checks on the TV. They were in and out in just under an hour. This was WAY worth the price of my TotalTech membership.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Tech Tahj and Mat were professional, courteous and experts at relocating my TV to another wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently used Best Buy's Geek Squad service and was extremely satisfied. The technician was knowledgeable, courteous, and efficient. The Geek Squad provided excellent customer service, I highly recommend Best Buy's Geek Squad for their professional and reliable service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed tv with no issues!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected all of my devices! Also showed me some short cuts programming my favorite channels! I was totally satisfied with their work. They were so nice and patient with me. Answered all of my questions. Being 65 I am a little slow with all of this high tech equipment! lol. Thank you guys much for your patience and understanding! You guys rock.

    I would recommend this to a friend