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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 537 Showing 10,721-10,740 of 38,692 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Geek Squad team worked well together.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers were great. They explained how each device worked. They also offered to come back if i had any problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive, but worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've installed a million TV's before, but this one was a bit different. So I shelled out the bucks and had Geek Squad do it. Honestly, they did a great job. It looks good, it works well, and they stayed quite a while to answer all my questions. Can't ask for any more than that. My only problem is that it's very expensive. BUT, it was done well. You have to decide if it's worth the bucks. But they did way better than I could have done.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Fast and Efficient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were very professional and had my TV mounted and setup in no time. Wore masks and booties to minimize risk and exposure. Great team.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV connect bracket fit very close to the wall and the Geek Squad techs placed it at the optimal height

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed tv with no issues!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected all of my devices! Also showed me some short cuts programming my favorite channels! I was totally satisfied with their work. They were so nice and patient with me. Answered all of my questions. Being 65 I am a little slow with all of this high tech equipment! lol. Thank you guys much for your patience and understanding! You guys rock.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    On time/fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job installing wall mount for my tv and even tucked in my Amazon Fire TV box behind which I didn’t think of. Nice and courteous and fast!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Excellent work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and well trained. Installers were very knowledgeable and courteous

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv install quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting is professional and wires in wall to unit outside wall is clean and as it should be,

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent removed my broke TV and installed the new one quickly. He also removed the paper with the serial number and gave it to me for my record.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, the installation went smoothly. The two techs who came were fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    These guys were amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't have been happier with the TV mounting that these guys did. They were the definition of professional. This is a service that's well worth the cost - and then some.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with installation and service. They leafy the area very clean.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that came to set up and mount my tv/sound system were terrific.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad were professionals.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents were proficient with the installation of our television and new mount.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected all my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad professionals!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks Squad has help me set up anti virus on all my computers and laptops and also set up TV mounts ln my home! There service is excellent. Thank you Geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did an excellent job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time and went directly to work with the installation. They were quick and efficient and also cleaned up after themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad installed my tv in a very timely manner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed and connected my tv with no issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation went very smoothly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers, Jasper and Ceasar, did a great job. Mounted the new TV and got it connected up and set up quickly and correctly. They were very knowledgeable and helpful. Took the time to make sure we were happy with the results.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Install Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an amazing job mounting my TV. The install was perfect, fast and they hooked up my tv and showed me how to use it as well.

    I would recommend this to a friend