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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 538 Showing 10,741-10,760 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    GEEK SQUAD IS GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our large tv on the bedroom wall, were clean, professional and knowledgeable. You can't go wrong with the Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Roland was the representative who exceeded my wxpe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roland was informative and professional. I appreciated the Geek Squad expertise.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They remove my old tv from the wall . Install new tv mount and install tv.they set tv .went thru everything with me .I would recommend geek squad highly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy staff did a great job hanging my TV and bracket on my wall. They were curious and polite, and accommodating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and very professional in setting up the tv and sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional service and demeanor throughout. Arrived on time, mounted the TV and had everything working properly before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV/Display Setup & Mounting, up to 55”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always on top of their game, never had any issues or complain with TV installers.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mounted with excellent care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation service, quick profession and done very timely.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an excellent job mounting the TV. Perfectly centered. Gave me some instructions about the TV as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents mounted 65" tv above mantle on our brick fireplace. Excellent service. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with their professionalism & work ethic. Fast, totally accurate & exceptional work.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were professional and courteous, they took little time and let our house as clean as they found it.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Professional work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional. Wish they could come on time

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation Done Right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first time we used the Geek Squad for any type of installation and they were great. They took there time, asked us questions, were on time and very careful with equipment and clean up.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    superb work ethic! Extremely knowledgeable. Expertly timed. Arrived to the minute. Courteous and safe to the max.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and quick mounting of my TV. No issues during or after install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys installed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys installed it. Very professional and friendly. Were very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad nails it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an awesome job mounting our new outdoor TV, also purchased at Best Buy. They were fast, professional and did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Excellent work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and well trained. Installers were very knowledgeable and courteous

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Geek Squad did not install my tv properly 1st time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had already paid to have my tv mounted when I bought the item. It was done poorly and in such a way that it blocked access to the cable box and electrical outlet once the tv was installed. I had to have a new cable box installed and had to run the electrical wire to an outlet near the floor. I don't know why you billed me an additional amount when the job wasn't done properly to begin with. I am not happy.

    I would recommend this to a friend