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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 539 Showing 10,761-10,780 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Personable and Helpful Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was fantastic. Hung TV above fireplace, with perfection. Explained TV functions. Very happy with install and Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad showed up on time and swiftly mounted my 50 inch tv to the wall. They took away my old tv to recycle along with all the packing material.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and realized that the office did not have the sound bar to install but after calling the store , went and picked it up and installed. The picture and the sound are GREAT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and courteous geek squad crew that mounted and set up the new tv. Really pleased with their knowledge and attention to detail.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome setup, professional, and very knowledgeable. I would recommend 100% if within your budget

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service quick to assemble and they took away the trash as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Best Buy service ! Real 1/1 unmatched ! I used them for all my houses and recommend them to all of my family and friends and co-workers all through New York & Long Island !

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came out on time, professional and did everything that I ask of them. Very pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that came out were absolutely fantastic. They did a awesome job and were all very friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came to my home and professionally installed my 85 inch TV. The gentlemen were knowledgeable and professional. Very friendly individuals who took the time to do the job right!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Leave it to the Pros and be safe.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly professionals in their approach to the TV install and mounting. Mounting was critical to making the whole project a success.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad to the Rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always a great experience with the Geek Squad. Agent Issom and his partner expertly hung my new tv and gave me a tutorial of how it works. A+++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team. Communicated arrival, polite, and punctual.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TVs mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 young men mounted 2 TVs for me. Polite, efficient, answered my questions. Both TVs were hooked up properly immediately. Great Service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed quickly and correctly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed quickly and as requested to my satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job in mounting the TV. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived within time window. Cleaned as they installed. Hauled away trash, one negative they took additional screw kit that came with the TV mount that I purchased after advising them to leave the box. No one reached back out to me after 2 attempts to contact.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a great experience with our install team. They arrived as scheduled and took great care during the installation of our wall mounted TV and soundbar connection. They solicited our opinions on the final placement of the TV and made the mounting without incident. They connected everything and made sure all components received updates and worked as expected. They hauled away the various boxes the equipment came in and cleaned up the area. Could not ask for better.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    On time and a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team did a great job. They installed it exactly where I wanted it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install was done quickly and very professionally.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived at my home as per scheduled and the install when smoothly. They were very knowledgeable and made sure that everything worked as planned before they left.

    I would recommend this to a friend