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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 540 Showing 10,781-10,800 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mount was done very well. He was professional and great to chat with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great, sales team fail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job! Sales failed to inform me of extra 100 dollars needed to hide my power cord.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractors came and installed the tv efficiently and professionally! Would highly recommend them

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation of TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smoothly. Technician was respectful and did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great job Geek guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad members were on time and finished mounting my new Samsung TV on the wall quickly and without any problems. Great service from them. Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These 2 fellas were great. They even took precautions I had never thought off. Wall mounted the TV and offered to run the cables in the wall too. They werer prepared, professional, quick and courteous..

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV job do e expertly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two members of your Geek Squad hung our TV mount and TV on our wall. Were professional and friendly and did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job and install looks very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great and fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went quick and they even went over the TV with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very efficient and helped set everything up including my soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made it look easy! Quick, Clean and precise installation. Great work as usual

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was fast and effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an excellent job mounting the tv. No hiccups and fast. I’ll do it again!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Another great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great services he called giving me an ETA arrived early, very professional, quick installation I have all my televisions hung by best buy

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Pleasant Geek Squad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent mounted and set up our tv and answered all of our questions. It was a pleasant experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service above and beyond!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team headed by Jeremy was absolutely Outstanding! I will forever be a Best Buy Customer now. They installed 3 TV's in our new home and took great care in placement exactly where we wanted. They spent time hooking up our cable and even programmed our apps on the TV's! The Sony's we purchased are amazing! Please go to Best Buy and Use the Geek Squad! You won't find anyone to beat them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Great installation! Very knowledgeable couldn’t have asked for better. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    First time using service

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great setting up appointment and on time for installing and to top it off with a blink of an eye all done. Can't express how happy I was. Looks great and sturdy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geed Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This two guys were amazing. In and out in just 30 min I have my tv connected and mounted to the wall. Thank you Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    though BOTH my big TVs required a special mount, the Geek Squad figured it all out! they perservered until they got it right, and spared no effort....BIG thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and explained how to use it.

    I would recommend this to a friend