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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 541 Showing 10,801-10,820 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came on time, did a great job installing and get all my components connected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tb mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My crew was awesome, polite and very efficient. They worked together and got the job done.. They didn’t waste time and I was very satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad mounted my 75" TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were not only on time but early. They were also very professional and were quick. The guys also helped me learn a little bit more about my TV and how the settings work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kept me in the loop every step of the way.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad out did themselves on this one. First time I've utilized the install service with my Total Tech membership and they knocked my socks off. Great communications, great service & job incredibly well done. Cesar, I believe, was the name of the guy in charge and I couldn't have asked for a better experience. I have worked in customer-related fields for some time & can honestly say that any business would be lucky to have him on their team.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great experience!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that came to mount my TVs were very professional. They worked quickly and carefully. They checked w me about my preferences where warranted, didn’t just do whatever!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    56 inch wall mounted t v

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was by himself. He did a great job hanging the t v . Cleaned up seem very professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation - on schedule, placement minimized power chord visibility

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing and mounting our new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were super knowledgeable and thorough. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Travis hooked my tv up and showed us how to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Travis was great , very knowledgeable and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad mounted my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 85’’ TV and were very professional. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who mounted my TV was professional and great. He did an amazing job and was right on time. Very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were super professional and did an amazing job in mounting the TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were nice and friendly and they hooked everything yo for me

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Exceeded expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service on a tricky mount. The tech knew what he was doing!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv and sound bar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was nice and done professionally. Very pleased with the services

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    home theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jordan and Megan extremely professional and knowlegdeable. i would definitely recommended and use them again

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation of 65” Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my large Tv quickly. They were professional and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Hanging tv Best Buy squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who came was very knowledgeable and worked on it to get it right. Was a great finished product.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a professional job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went smoothly and they arrived on time. They set up everything!

    I would recommend this to a friend