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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 542 Showing 10,821-10,840 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek Squad Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Guys were great. On time, got everything installed and were very helpful on directions ... First rate!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    perfect install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up my tv in the backyard patio with ease and explained everything to me along the way.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and had our tv and sound system up and running in less than an hour from their arrival time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome insulation. Great guys from Glen Allen sto

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen from geek squad that came out. We’re both amazing! They even hooked up my sound bar for me and they were efficient quick on time for the very first time ever that I’ve had Best Buy come on time because they hired out a contractor last time and it took 6 1/2 months for me to get my Dishwasher anyway these guys were fabulous and I can’t remember their names but they’re local at GLEN ALLEN hats off to them.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that hung our TV were very professional and new exactly what he was doing. They were also very nice and knowledgeable during the whole process.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted our tv perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Agent Steve did a fantastic job mounting our tv. He made sure it was perfectly level and everything was perfectly installed

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mount was done very well. He was professional and great to chat with.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Helpful, but slow responding to post- installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers appeared to lack experience with the TCL TV and were unable to complete installation. However, subsequent corrective services solved all issues. Somewhat annoyed with initial work, but all was corrected to my satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation of TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smoothly. Technician was respectful and did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    These Guys were fast and super clean installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Guys did a super fast and super clean installation. They were very friendly and easy to communicate with. Answered all questions and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Finished product looks great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very friendly, professional, and helpful. I also appreciated their flexibility and honesty when discussing the products.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did great job with installation of TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad crew was great! They were very efficient and did a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad excellent install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed and setup my 85” tv quickly, made sure all my devices were operating correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Guys knew what they are doing and did good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job done well. Guys were very professionals and put 86 inch tv on wall within an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They knew what they were doing, and got right to it

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed TV/mount quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, professional installers. Actually cared about or use and viewability.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were amazing. Came in time and very thorough and clean

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They not only installed the mount but they delivered it and connected my tv to it as well. They didn't rush the job and made sure that everything was attached properly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and quick mounting of my TV. No issues during or after install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture and sound show up early very professional

    I would recommend this to a friend