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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 543 Showing 10,841-10,860 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Save time and trouble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fabulous job mounting the TV and setting everything up. They also spent time teaching me the basics of the remote and answering my questions. Kudos to you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Perfect installation! Very helpful with installing apps on my TV and explaining how to use the remote control etc.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed wall mounted TV, quick and easy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a wall mount via Amazon, GeekSquad installed BestBuy bought TV quick&easy. Arrived on time, good communication all the way to make me a happy customer.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rob and Dave are the best!!! They were polite, efficient and very knowledgeable. I wan them again for any other purchases

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wall mounted installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was great! Installers were knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Scott was a Great installer!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scott Miller was super thorough, helpful and efficient—made the install really easy.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used geek squad service for tv mount in our room and I’m glad I picked them they are very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Our favorite geek squad guys were here again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my tv and made sure it worked with all devices and reviewed how the new bracket worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV set up and mouting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by the team. Quick, efficient set up. Second installation by best buy … will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation tech.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mat is a brilliant and a very experienced tech. Knew how to succeed with obstacles that he faced. Professional and wonderful attitude. NOTHING WAS A PROBLEM.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Install of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 member Geek Squad techs were great. Hooked up devices, answered our questions. Very Professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mounted tv great. was cautious around all other furniture.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Took two tries to install tv/sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually had to have 2 visits to set up my TV properly. The first, techs set up tv with sound system, it worked for 10 minutes and quit. While they were trying to address the concern, one of the techs sat down in my recliner and played with his phone till it was time to leave. He seemed like he did not care about my concern. I called to get a redo and the second set of techs knew what they were doing. They tried different thing and finally arrived at a solution that was acceptable to me.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new tv was professionally installed. the installer was professional and explained all the features of my new tv. I would highly recommend the services of the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jamal is great. Took the time to make sure everything was done correctly. Super great job. Super nice guy. I would request him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A quick installation by a knowledgeable Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad crew was very experienced at mounting large screen televisions. They were friendly, efficient and very knowledgeable. I highly recommend using them to install a large tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    LOVE GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents rock! They quickly mounted my TV on the wall and got it operational. Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was very friendly and did a great job installing the tv on wall. Saved me money by being able to use tv bracket I had to install tv. I was very happy with service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed/mounted my tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! The agents from the Geek Squad were very friendly and professional! They did a great job mounting my 55 inch tv on the wall!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent quickly and correctly connected my TV with no problems.

    I would recommend this to a friend