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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 544 Showing 10,861-10,880 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    First time user of Geek Squad Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They put the TV on the wall so fast and it was perfect; it's exactly where I wanted it. They showed me all the new features of my new TV and how to move the TV and mount easily.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv installed quick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents had a lot of work to do and they got it done in a timely fashion on Christmas Eve!! Set up and clean up was quick as well!! Will recommend these guys to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Hide wires

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents came in and hid the cable wires for my tv's inside the walls and they were very quick and professional. They did a great job with no mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, friendly, polite, mounted tv as directed, set up and made sure I had no questions. Would recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sam from Geek Sqaud can see the Vision

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My goal was to turn my garage into a gaming/gym/man-cave.. Sam from GeekSquad mounted all electronics to the wall seamlessly. No cords are visible. I feel like I am in an adult arcade room every day I come home from my 12hour shift. It’s like I have recreated a ProGamer setup! Fantastic work guys!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best ever. TV installed and all extras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers routed the cables and installed all items completely. Very courteous and knowledgeable agents. All attachments worked as they should. Well worth the extra price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love thr service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were prompted and courteous. I asked questions and had anseers. I love the fact they new everything about my tv and explained in detsiled.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were thorough and efficient in the mounting of my TV. They were funny and personable as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for mounting our new TV. Fits nice against the wall. Geek Squad installed, but it works great for us.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Only took 45 minutes they were in and out cleaned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great! Hung my 65 inch Insignia tv in LR. Only took 45 minutes they were in and out cleaned up their mess answered my questions. Happy camper!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was better than advertised. Picture quality is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam and co worker were fantastic. They got everything working, then walked me through everything. I will be getting a sound bar and will use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Thanks to Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vendor assigned by Bestbuy arrived on time. He had a great attitude although he seemed inexperienced.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs let me know when they were arriving, were on time, and did a quick and great job.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Kudos To The Geek Squad and Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad and tv mounting service us superb. Not only are the techs knowledge, but they're courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    up and running in no time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was very quick! We had a picture, DVD player, wall mount and sound bar all up and running in a very short period of time!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They guys were great they were on time neat and fast the system is great

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did great job with installation of TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad crew was great! They were very efficient and did a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were punctual and very professional. They were courteous in wearing their shoe booties, that was much appreciated. They installed the wall mounted TV and it’s hardware very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was professional and mounted my tv in a timely fashion

    I would recommend this to a friend