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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 545 Showing 10,881-10,900 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was professional and mounted my tv in a timely fashion

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great attentive service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek crew is great! They was very attentive and took a lot of time mounting and helping organize the TVs in my home. Great Job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING, WONDERFUL, EVERYONE SHOULD GET A RAISE. ALWAYS USE GEEK SQUAD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came timely, installed the tv and cleaned up after. they knew what they were doing. good job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Greatest install team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an excellent TV with excellent install team from Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    These guys were great from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great from Geek SquadVery thorough and professional careful moving other pieces of furniture around cleaned up when they were done and very courteous highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad rocks!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was top notch. Made sure the installation of the smart tv was mounted correctly and that all wiring was put away neatly out of sight. Wouldn’t do it any other way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional and did a great job in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above Fireplace install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan and Garrett did an excellent job installing our TV and connecting our devices

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really installed my TV quick and fast. They just didn't take up the trash from the TV and installation, not sure because of the COVID but they did great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Did a Great Wall Mount / HDTV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a very fine job in replacing an outdated wall mount and a new HDTV. The team was very adaptable and responsive, including calling in more help and parts from our local store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great and efficient and were in and out in a real short time

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a service I will always get in the future. These guys got here when they said they would, went right to work and showed us everything on our new tv, and answered all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV as professionals!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, Very trained and helpful. I will recommend this service to all my friends and relatives!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Premium TV Mounting (TV Connect and Setup) was awesome. Technicians were professional, friendly, and helpful. The install was done with very little damage to the walls.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad did great work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted perfectly and quickly. They were on time to my place.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, no complaints. Don’t know how easy to mount because I used the best busy service for installation (also recommend).

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install and very thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and was very thorough with the installation. I was definitely satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV mounting by Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guys were professional, took their time and answered our questions! They were very informative! We have not had any problems since they did this install 18 months ago!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men entered my home, put on shoe covers and were respectful of my home and myself. They worked quietly and efficiently and explained how use the system. Asked if I had any questions and if I needed a review or practice run. They were professional.

    I would recommend this to a friend