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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 546 Showing 10,901-10,920 of 38,692 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service - saved me hours of time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service was timely and professional. The Premium TV Mounting (TV Connect and Setup Included) was better than I expected and very reasonably priced.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John and Matthew are the BEST to ever do customer service. John is magnificent with installation and explaining everything.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Always use the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledgeable and efficient. They arrived earlier than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service with careful, knowledgeable and clean installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my wall mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed a wall mounted TV in our work-out room. Technicians were excellent and work was done in a professional and timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great and did a excellent job. Jesus and his partner were very helpful and nice. the job was done quick and neat. thanks guys , will call again..

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always a great professionally done job for TVs installed by the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Agents Made Sure I was Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great! They made sure everything was working and I was satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad more like speed squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv in less than an hour. I provided my own tv mount and they were able to mount from beginning to end. Excellent service and installation.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent at home service. Technician Eileen and partner Tech were efficient and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job. It took them a while longer than I thought it would, but they were determined to get it right. I couldn’t be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Service was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had Geek Squad mount our new TV above our fireplace. The technician was professional, on time, and quick. Couldn't be happier with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING, WONDERFUL, EVERYONE SHOULD GET A RAISE. ALWAYS USE GEEK SQUAD.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They were awesome.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two people who came did an awesome job. I thoroughly was happy with them and the whole experience of having them there. Good employees to keep on your team.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squuuaaaaaad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did me right! Came in set it all up and dipped quick style. Could I have done it myself. Yes. Am I happy I didn’t tho. Yes

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV bracket /sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were amazing! They explained everythign to me, made suggestions and we very friendly and helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was extremely professional and polite. He showed me how to adjust the TV on the bracket and how to remove it from the mounting should I need to move it'

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks did a great job setting my new TV up. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional and did a great job in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Truly installed tv mount way faster than I thou

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So professional and felt was proud to work at Best Buy

    I would recommend this to a friend