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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 547 Showing 10,921-10,940 of 38,692 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to install the TV for the following week. The installer showed up on time did a great job and left the place clean. 1st time I had Best Buy install, I would do it again

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Technician was AWESOME...Can't go wrong with!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Tech was very quick and knowledgeable with what he was doing, answered all my questions, patient respectful of my home and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad is wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They care. They are knowledgeable and know the details when needed Listened well to our requests, questions and concerns. Thanks much

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job! Easy Peezy! They centered a difficult TV, mounting perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good installation. Only thing I would comment is I don't remember much of what they told me about continued operation of features.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Phil and Steven were so professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents turned up on time and did a super efficient job of wall mounting my 55” TV. Did the set up and answered my questions professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Work Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a tremendous job installing my tv and mounting it to the wall above my fireplace. Fast, courteous, and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man that did the installation was polite,very,competent, and cleaned up and removed all debris when done. I would recommend him and the geek squad to family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed quickly and correctly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed quickly and as requested to my satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job in mounting the TV. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so amazing and kind and helpful. They mounted the Tv perfectly straight.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Squad At Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 squad members who performed the work were professional and competent. They set up all components connected to TV and mount.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had not planned on purchasing this tv for my house but got a great deal. The guys who came were awesome and did a good job. Very impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were knowledgeable about all aspects of Home entertainment and wireless devices. Installed 85 in TV,no mess took away cardboard boxes

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung TVs are great and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was encouraged by Best Buy staff and family members to choose Samsung TVs. I am happy I did as they are easy to use and have many good features.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv Mount 65”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes very very good was mounted by the team and held everything in pkk look ace do we can enjoy our new 65” tv wonderful

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    GREAT JOB.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our TV, connected all the devices and removed the old TV. Great job and great guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and they installed it sooooo quickly. Definitely getting a new one for my living room apt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and Easy installation. TV Mounting brackets were already in place so total install took about 20 mins. Geek Squad always delivers good service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installers are fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were quick and efficient. Would highly recommend this service

    I would recommend this to a friend