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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 548 Showing 10,941-10,960 of 38,694 reviews
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon was amazing. He and Josh were so pleasant and professional. They had the work quite well organized. They kept the area cleaned as the work was done. Brandon sat with me and set up everything I needed for viewing pleasure. He explained many of the details. I feel that I could call him if I have questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting and hookup of 60" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that mounted and installed/hooked up our TV did a marvelous job. Very helpful in making sure everything worked that they were able to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my 85 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was awesome. This was the 4th time that Geeksquad completed an install for me. My technicians were on time and called me prior to their arrival. They also answered several questions from us regarding our install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys did the installation. Very professional throughout. I had a different mount I had purchased but they discovered it would not work. They were able to provide a suitable mount without having to setup another install appointment. They did a great job of walking me through the features after installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed TV/mount quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, professional installers. Actually cared about or use and viewability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional job completed by Geek Squad again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that came out to our home was extremely friendly and knowledgeable. He took down the television that was being returned and mounted the new LG that we purchased. He explained everything to us and answered all our questions. He even attached the sound bar we had purchased from Best Buy a while ago to the LG remote. This eliminated us having a separate remote for the sound only. He applied all the adjustments and made sure we fully understood the remote. He also took our old TV back to Best Buy since we are Beta members.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    GEEK did great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad came in set up the new TV, went through how to use the remote programming, made sure it all worked. They were in and out in a half hour. Too easy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent work by installers and they got evering working in sync

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Premium mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium mounting for your extra large TVs is great. I love that it was a easy install and all the features with the extension until and swivel

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional, Fast & Clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was in and out in 30 minutes. Had me sit on the couch before hanging to ensure the perfect height. Professional and polite.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed large screen TV on Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agents professionally mounted and set up my new TV. They were helpful in every way

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're a busy person, it's completely worth it to have Best Buy come and install your wall mounted TV for you. The service was quick and our TV is beautiful perched on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Courteous and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work. Very courteous and figured out a work around for setting up Mee Headphones with system. Thank you Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad guys were the BEST!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Techs installed my motorized wall mount device...on time...very polite & neat.....excellent workmanship....had not seen the wall mount unit before but did the work like real pros!. installed sound bar systems...perfect....got the new TV installed up and running. Two very competent polite knowledgeable men! Give them a raise!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was done perfectly. Highly helpful and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is the bomb....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer Branden did an excellent job... I would recommend using Geek Squad to my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad knows their stuff.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and knowledgeable. Had it mounted in great time with no problems. Glad we had them do it, we wouldn't have been able too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rarely review services like this, but the two guys that came to hang up my new 100lb 85" tv did such a great job that I have to give them props. They were in and out in about 30 minutes and the tv is exactly where I wanted it to be, they even cleared out the packaging for me, it was great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great mounting expertise.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and accurate. My mounting tweaks were happily accomodated.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being up in age without anyone to help mount my new TV, the service provided was a welcome relief. Also, the staff provide education on the use of the remote as it related to smart TV.

    I would recommend this to a friend