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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 550 Showing 10,981-11,000 of 38,694 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. I have absolutely no complaints. I didn’t have to give any directions at all. They came in and got the job done. Thanks Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Great install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the installation but did have a few addional cables and such that I had to buy which cost me quite a bit extra. I think I should have been informed of this beforehand otherwise was please with the quality and care of the install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Installed my new T.V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went very smooth. They made sure I knew how to operate the new T.V. They were on time (actually a little early) and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice installers, very helpful, 2 great guys. Helped me determine the best location to place the TV. Excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installers are fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were quick and efficient. Would highly recommend this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro-installers Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an incredible job installing a new 65 in TV, sound bar and printer. Their communication on arrival time was excellent. They work quickly and their cleanup was amazing. Quality work.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team was very professional and had a lot of information and knew what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys arrived on time... did what they came to do and explained how to operate with 4 remotes. Plus, I called them and they answered promptly and helped me with my questions. EXCELLENT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time with call ahead notice. The two man team was well coordinated and efficient. They wore masks, we asked but they did not require us to mask. They moved our old TV to nearby room. They did measurements quickly and efficiently answering any questions we had. After placing the TV they instructed us on use of remote, showing us some shortcuts and syncing TV to our services. Very friendly and experienced which made this a painless experience. We have been extremely satisfied with the tech package purchased several years ago and highly recommend it friends and neighbors.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    75” Mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took the installers about 30 minutes to get my 75” TV mounted. They walked me through the setup and took the box to recycle it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and showed me how everything works before leaving they were very professional and did a great job it took two but this tv was huge

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. He was very helpful and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    75" mounting and wire clean up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nathan and Pete did a great job and were very detailed and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Arrived at the arranged time and in no time at all had everything connected and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed 75" TV (with wall mount)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guys that came out were knowledgeable, professional, and set everything up perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My LG OLED was mounted in no time. Very quick and efficient installation by the Geek Squad. They also removed the boxes and tested the TV for us. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad instilled my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great workers, they both were knowledgeable and did a great job setting up my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a great team and a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job moving my old TV (to make room for my new one) to another room, mounting it flush to the wall in a difficult and tight corner. Attention to detail was 100% and they showed genuine care that it looked good where it was, was level, etc. They placed it between and under wall decorations and over the entertainment center. They took the extra time needed to ensure it was centered amongst all that and then cleaned up all the wires, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hire the geek squad now!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time the geek squad mounted my living room tv I was so impressed. They mounted it with precision, incredible expertise and accuracy. They programmed my tv and remote. I was so impressed I knew I’d use them again for any other tv mounting and this time I had them mount two TVs. One in my home gym and master bedroom. Absolutely blown away. One of the tv mounts I bought didn’t fit. The geek squad made a recommendation and even went back to the store to pick out the items I’d need with me. I have already recommended them to friends and family. They are amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous TV Installation flatscreen to wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation and the technician wan knowledgeable, friendly and cleaned behind themselves.

    I would recommend this to a friend