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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 551 Showing 11,001-11,020 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a stellar job. Excellent in every way. Perfection

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did a great job!,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gentleman did a fantastic job mounting the new T V on the wall. He was very polite and very knowledgeable. Answered any questions we had.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Geek Squad did a great job mounting my tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3rd party affiliate of Best Buy did a great job of mounting my tv above the fire place. They were courteous, quick, accurate and cleanly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need help with these features with with the Samsu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is the 65" Frame TV because of the art mode feature. Since there's more to it than just turning the TV on and off I was hoping to get some help from customer service on how to work together features. The arc mode is supposed to turn on when you enter the room and turn it self off when no one is in the room but I have not been able to figure How to use this feature. I thought someone from the Geek Squad would come out and show me all the different features with this $2000 television But so far I have not been able to get any help. Very disappointed In this part of the customer service

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great work team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys showed up on time and were extremely professional, knowledgeable, and highly talented. They delivered our new 85 inch tv, hung it, made recommendations on how to get the best sound quality out of the viewing experience, and then hooked everything up to the home theatre. I was very impressed as they did amazing work. Highly recommend using them for installation and delivery!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The support team mounted my Tv quickly and with precision.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs are very professional and knowledgeable. They were very respectful and polite. Very Covid aware and wore their masks at all times.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Exceptional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fantastic job, got it done very quickly and were very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Mount was perfect for my 85’TV, I love it! Easy to install, of course I didn’t install the geek squad did it for me.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed the tv quickly and expertly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad arrived on time, set up the tv, connected it and demonstrated its feature. Respectful and efficient!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Installed our tv very well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mounting and setting up our tv by the techs, Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was very professional and was on time and very knowledgable

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick and Easy Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smoothly. I love the television and it was easy to coordinate.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    time and effort saved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dodged a major headache by scheduling setup and install. huge value in tapping the skill & experience of people who do this everyday AND do it well AND do it more quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasant and Professional Service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jade was knowledgable and a true pleasure to have for the mounting, installation and set up of our outdoor TV. It quickly became evident that Jade had the expertise to handle the job perfectly. He represents the Geek Squad in a top notch manner and is our favorite Geek ever! Thank you for such a great customer experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an outstanding job installing and explaining the functions of the tv. They arrived on time. They also recommended and installed a sound system that works great with the TV. The Geek Squad saved me alot of frustration in the installation process. I highly recommend the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of my new TV was quickly completed in a very professional manner; as well as, the movement and mounting of 2 of my older TV’s!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great friendly service and ontime.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my TV over a fireplace and connected all my equipment (ie) cable box, DVD, gaming console and tested everything before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job. They hooked everything up and we’re very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional from beginning to end

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad perfection, professional skills and made the total install look easy.

    I would recommend this to a friend