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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 553 Showing 11,041-11,060 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek squad installation was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was awesome -efficient, knowledgeable and friendly. They even had a mount on the vehicle that worked better with the layout in my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad met our high expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad technicians were prompt, efficient, nice and conscientious - making sure to leave the area clean of the packaging material when they left

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Professional set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the Geek Squad agent who set up my new Sony 65 inch tv. They were on time and very helpful with my questions and showing me tips to help me navigate my new tv and soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Well worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounting was fast and easy. Their expertise used a system that I never would have thought of. No fuss, no muss, and best of all no aggravation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch service and very professional folks! They even cleaned up the space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv installation by Geek Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work by geek squad! They took down tv & other wall mount & hung up new 65” LG ORGANIZED NETFLIX, Prime, Apple Max, Hulu etc etc …all in a row so I wouldn’t have to hunt for the ones I always use. Good part is I didn’t have to pay because I renew my plan yearly…yayyyy!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Job Done….

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would request both technicians again for future installations….

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who came out were very professional and fast to set up my TV and sound bar. They walked me through how to use the features and optimized both items for performance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Didn’t take very long at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all the experience was good. The techs were nice and courteous. They were also early which was great. However, after I moved my dresser back up against the wall I noticed that the tv was a bit crooked. There is about an inch difference from the left side and right side. I haven’t figured out how I can fix this yet. It also leans forward. It is a tilt mount but it leans even before you move it. When I push it back it “falls”forward about a half an inch or so. This could be the mount. I’m not sure. The other tv that was mounted is on a swivel mount which I love.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    such great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two fellows came to mount my TV, they were quick, very efficeent, and very helpful. They even helped me to set up the controller and system, which was not required but very very kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv dismount on August 26; remount 26 Sep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job taking the TV down. The set up doesn’t occur until 16 Sep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest installment team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were timely friendly an had great input on the initial setup an offered more information when asked. Very good customer service and care

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wall mount TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job installing our TV Great customer service& answered all our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV installation was great. The two techs quickly and neatly mounted my TV on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient, fast, and friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was about to measure, mount, and set everything up in a very timly manner. They team was also very friendly and knowledgeable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Good costumer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome technician very knowledgeable of what they where doing

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed tv .. great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John was very helpful.. Installed TV for us and did an excellent job.. great customer service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Agents Made Sure I was Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great! They made sure everything was working and I was satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did an excellent job installing my tv & explaining how to operate it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Travis Sallee came by right on time and in an hour or so mounted the TV, upgrading the connection so that now I have an outlet to place lighted decorations up! So pleased with my tv...

    I would recommend this to a friend