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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 555 Showing 11,081-11,100 of 38,692 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two technicians arrived on time to install my new 55" TV on the wall and they moved my old tv to an existing wall mount in a bedroom. Very good service overall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent work by installers and they got evering working in sync

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe his name was Josh. He was extremely professional and knowledgeable. Also, had some great suggestions for some other tech issues that I have. Some of the best in home service I've gotten.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, best I've seen. Install went great and am glad I become a Total tech member.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good TV mount and great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad came in a quickly and professionally completed the job of installing the mounting system and connecting the TV, sound bar, connections to both, and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad set up our new TV and sound system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad! We made the investment in the new TV and sound system, and wanted it set up right. Well worth the additional cost. They did an amazing job, highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad to the Rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was vey quick and thorough when they came out to mount this 56 in TV. Looks great and they hooked up the sound bar too.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will definitely pay the extra cost for the Geek Squad to install future TVs. Very professional and installed my tv within 30 min. Awesome

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Geek squad employees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joel and Cody did a very good job of installing our TV and explaining how to operate it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV on time as promised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job setting up my TV, mounting it to the wall and explaining all the functions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs mounted the television to my wall very neat and secured. Explained everything percise.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Bobby G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad had my TV up and running in approximately 35 to 40 minutes! Highly skilled and trained technicians.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this because I had Total Tech support. The gent did a fantastic job and was very thorough explaining the process.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    It’s up up and away !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that put the attachment on the wall did it quickly. I feel confident it’ll be up there for as long as I want it to be!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Setup Guru

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pablo was great. He is very knowledgeable and took the time to do the job correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and on time mounted tv and sound bar sold me another bracket because of stud placement definitely would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, very courteous, very timely arrival

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed and/ or my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came to my home to installed and mounted my 65" TV. They were very customer friendly, did an excellent job installing and mounting my 65" TV. I requested that They come back to install the existing BlueRay CD player, etc. They were so professional and customer friendly. They did an excellent job. If I had to rate them on a scale of 1 to 10, and 10 being the highest on the scale; they would received a 12+. If I had to get another TV installed or recommend I would tell call Best Buy - Geek Squad. GREAT JOB!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well met

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service by a friendly and competent person who met all expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous Agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agents were on time, courteous, asked my opinion and respected my requests.

    I would recommend this to a friend