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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 555 Showing 11,081-11,100 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will get this done from now on for any tv over 50”. The guys came in prepared and had the job done within the hour and helped me set up everything and made sure I was happy before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installing my 65" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men you sent were fantastic! Professional, knowledgeable AND fast! They knew there job and executed it perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    perfect install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up my tv in the backyard patio with ease and explained everything to me along the way.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geed Squad Rocks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time had knowledge of the equipment and disposed of our old unit. Would definitely rx them to anyone for installment needs.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad is AWESOME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed my old TV and had the new one up in under an hour. Set it up, concealed all the wires, cleaned up and were top in professionalism....highly recomend

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike and Terrence did a great job. Everything was installed well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Greek Squad install my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People who install was good professional. They are amazing and install perfectly and it looks good on my wall for watching shows

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Smooth and efficient TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was efficient, professional, and clearly knew what they were doing. Very happy with my decision to use Best Buy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I have use the service & the techs were great both times! Communicated when they would arrive, were on time, worked efficiently. This time there was a defect in the tv & the tech noticed it right away & called the store to arrange for a replacement. He immediately drove back to the store for the replacement, came back & installed it. I was very surprised they didn't make me schedule a new appointment for that. The tech was very helpful showing me the settings & even helping me setup my Hulu & Netflix apps. He also made some recommendations to increase the internet performance of the tv which worked and was very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad was great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son in law was going to install it but I decided not to wait and the Geek squad was quick and great, set it up channels etc. Glad I did it and would do it again

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly recommend this service. The installers were very professional and they did a great job. They removed all the empty boxes and left everything very clean.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were professional and quick. They made sure the TV was exactly where I wanted and made me comfortable through the whole process. Very impressed and would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was awesome! Very efficient and professional during the installation of my TV. The

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad does good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made it quick and easy. Everything was hooked up and ready to go in no time

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV mount thT hugs mt big screen TV. You do not know that it is behind the TV. You can pull your tv from the zll and turn your TV to the side

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and gave us a tutorial at the end. They were very patient in answering all the questions in a very professional manner

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, cleaned up his work and talked through process while working. I learned a lot during this process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was put up quickly and the Geek Squad was patient with me explaining how to use the remote and answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and funny. Really enjoyed having them in our house. They installed it pretty quickly and collected all the debris as well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Short and sweet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my TV efficiently and cleaned up well.

    I would recommend this to a friend