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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 557 Showing 11,121-11,140 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installers care more than the store…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scott went above and beyond to make up for the store not having my tv available on the originally scheduled install day.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Cooktop installed professionally and quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, efficient and professional. We've had Geek Squad service many times and is why we purchase appliances, TV, etc. with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting of 65 inch tv with wires hidden in the wa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very efficient in the mounting of our TV. They were very polite and even helped me so with some questions I had about the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    NA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent mounted the TV ask if needed help on instruction on operating the TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my television to my wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my flat screen to the wall and connected the sound bar and DVD player in a professional manner.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Thank you for a good job.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a fantastic job installing our tv after having to carry it upstairs, installing, setting up and carrying the old one downstairs. Thank you for all you did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took them 25min to unbox, and mount tv with no issues. They did a clean, and fast job with no mess. No words to explain the great work they did. Amazed

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed TV above fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who mounted our TV were very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Geek Squad Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Geek Squad and Total Tech support, they are friendly and professional. They make installation and configuration very smooth and stress free!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PROFESSIONAL, WERE FINISHED IN NO TIME. LEFT NO MESS. WORTH THE PRICE

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    New tv and mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman did a great job mounting the tv and were very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    This was the best experience ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and efficient. They mounted the tv and then set it up something I would have never been able to do.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outstanding Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did an outstanding job setting up my TV's and surround sound

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great Team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Team was great! They were knowledgeable, gave easy to understand information, set up everything and cleaned up when they were finished!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Good set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, knowledgeable set-up team. On time and left the area clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, understanding the task at hand . Respectful of my house

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was quick and efficient, my tv is in a best spot and I know it’s secure. Definitely will have them come install any other tv’s and recommend to anyone else I know

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted two of my TVs and was very respectful on how they were in my home. They vacuumed behind themselves and took they time to make sure they did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" Sony Hang by Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was so great explaining and setting everything up. Loved their ideas for placement and taking our opinions into consideration! Neat and tidy crew, wore booties into the house, brought in their own vaccumn. Trash just disappeared.. Baddabing Baddabang.. we were hooked up hanging straight on the wall.. connected to the internet, cable, wii and the universal cable remote turned the tv and cable box on and off at the same time! Great job! Professionally installed and we'll worth the service provided and paid for!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good deal if you aren’t handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed a big tv high on my ceiling quickly and I Don;t fear it’ll fall off...something I would constantly worry about if I did it myself.

    I would recommend this to a friend