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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my tv....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellant process of purchase and installation. Installer was maticulous to details.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast, easy and painless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was perfect. Would recommend Best Buy for such items and services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chip & Kevin @ Geek Squad were outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kevin and Chip did an amazing job with the mounting of my 85" Sony Class X900H Smart TV. Behind-the-wall concealment makes the everything look extremely clean! I will never use Puls or Thumbtack again! Always impressed by the professionalism and knowledge of the Geek Squad teams Best Buy sends out! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend this service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and friendly service. Installed my tv without any issue. Thorough walkthrough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kevin was very professional and knowledgeable; did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quick and perfect level

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs arrived on time and looked very and acted very professional. I showed them where the tv was to be mounted and they went right to work. In less than 45 minutes they were done. It looked great. I would highly recommend Best Buy techs for your job. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installers Were Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from Geek Squad did a fast and perfect installation of my new 85 inch Samsung. They set up all my apps as well. they were mannerly and friendly, too, and the total experience was outstanding!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mount an set up 98inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and set up my tv perfectly. They showed me how they would mount the tv and how they set up my tv. They were quick, efficient and cleaned up after they were done!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Took a while too Schedule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive way to go, but they got it done the right way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv’s beautifully.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV beautifully and they were very professional and respectful. And they answered all of my questions. I highly recommend them. Awesome. Amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job done right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job with my tv Installation! It was a challenge because it's 65" and in a corner. They had it done in less than 20 minutes. I just need to arrange my equipment how I want it. I love it! Thanks guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it installed right on the first time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently remodeled our house. I wasn’t comfortable putting holes in my new drywall so I scheduled the professionals to come in. They had everything measured, marked, drilled, installed, and cleaned up within 50 minutes. I’m scheduling them to come install my basement tv’s this week. I’m satisfied with the exceptional service they provided!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my t.v quickly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my t.v on my wall and Connected the wires

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my Samsung 65" Curve TV easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an awesome job mounting my Samsung 65" Curve and is a good fit for my home theater. I've only had it for a week or so. I'm so happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a fantastic job installing tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend the Best Buy geek squad to come out and mount your TV professional courteous quick and They do not make a mess was told a time of buying that I can either use the geek squad or a third-party do you have the install and she recommended the geek squad I totally agree fantastic people great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was fast, efficient, and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and made sure it was connected to the Internet for me! They did a great job and were very quick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in home service ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two man team were extremely prompt, patient, kind and thorough! We are still under construction after Hurricane Michael. They came in and measured, and mounted my home theater equipment. Then made sure it was protected for the finishing touches. This is my 3rd living room television install with best buy geek squad. Still extremely impressed!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best size for the tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very necessary to mount above our fireplace. Size is just right for the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad is excellent!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over and beyond my expectations!! Very knowledgeable and professional! They were on time and explained everything to us in detail. They installed all products and even installed some off their truck that I needed to make my viewing experience excellent!! They are to be highly commended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was great no issues, both technician was very respectful of our home.

    I would recommend this to a friend