Customer Ratings & Reviews

The agent who installed my TV is very professional and very good in what he do.

The installers were professional knowledgeable very excellent a hope to use them again.

Great and Professional..was very surprised at the Service . Much better then the first Service I had in the past.

Friendly, knowledgeable set-up team. On time and left the area clean

I am always very pleased with the Geek Squad extended warranty services, this was the first time I had them come out to my home to do any work. The TV was mounted well, and I definitely like that it is covered as far as if it were to fall off the wall the TV would be replaced at no cost. I was a bit disappointed to find that after The Geek Squad left the TV had not been updated, it was not connected to my wireless network, My streaming services were not set up, and the wires were left in a bit of a rats nest. I would still recommend it, just be prepared to watch over the production to ensure that everything is done to your satisfaction.

Good service, understanding the task at hand . Respectful of my house

Marcus and Landon did a great job installing our TV and sound system. They were knowledgable, professional and a pleasure to have in our home. You are fortunate to have them on your squad!

The overall quality of 'The Geek Squad' is dependent on the sum of all the individual 3rd party providers. What I found most disappointing was that my local 'Best Buy' store provided very little oversight of what seem to be an anonymous collection of 3rd party providers (some good, some bad). Work is scheduled from a remote call center and backlogged so that visits were generally 2-weeks out. My local store's (Mountain View, CA) sales manager and local geek squad personnel were generally unreachable by phone and basically uninvolved.

I have mounted large screen TVs in the past with help from friends/family, but was not willing to do it myself for a TV this large. When Geek Squad came, the installers were really personable, efficient, and knowledgeable. Even when they realized the TV mount I had bought for the service wouldn't fit in the desired area, they had one in the truck for purchase that worked. Would totally hire Geek Squad again if I needed help mounting another television.

Love my new LG OLED but the 55in was to small so move up 65in love this TV I had different tv brands but LG OLED is the best

Did a great job installing our TV - service men were fast and efficient

Geek squad installed 2 flat screens and 2 wall mounts , 2 sound bars and 2 sound bar mounts with excellent installation and time consumed.

Wall Mount is Great! Sits flush with the wall and the installer were extremely quick! Definitely recommend

The installation was a great experience. Service remarkable. More than worth!

Service was great, person that assembled my wall bracket and tv was very professional.

They did a perfect job mounting my tv! No problems! They made sure I was pleased with the positioning of the tv and made the whole process easy for me!

The agents mounted my TV and connected it to all my devices.

Made the process very easy and they were very helpful

George and Mike did a great job mounting the tv and making sure we were set up and ready to go. Highly recommend this team of guys!

Good Guys that help with installing my TV on the wall thank you