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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 560 Showing 11,181-11,200 of 38,694 reviews
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Good job geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient install. Everything went great and the installers were very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    TV, mount, and install review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered a TV mount, install, and TV. We had to change the initial TV order and everything completely blew up. We had to cancel out the mount and install, not just the TV. I had to call 2-3 times to attempt to reschedule. We ended up just cancelling everything because customer service couldn't setup the install on the new TV. After we called an cancelled, we received a call back and they were able to figure out how to reschedule the mounting and TV install. I don't know what cause the problems, but it was an absolute fiasco.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounting Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service!! They were in and out in no time and positioned my mount perfectly even with having to avoid holes in the wall from a previous mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always gives Great service, and if a mistake or repair Is needed they are quick to correct.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great installation by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service - the agent was professional and precise.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 4th TV I’ve had mounted by them and it has always turned out great! It’s great we have the Total tech and it’s only $50!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Austin & Javon mounted my TV quickly and walked me through the set up process

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Polite, completed installation in a timely fashion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed and mounted my TV, explained the operation of my TV and remote in a friendly, professional matter. I was very happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed, handled with care, cleaned up, took their time to make sure correct & managed to get it all done in reasonable time, also friendly & professional!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very pleased with installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad (Victor and Kelsey) were very friendly and answered all my “senior” questions. Very pleased with setup of TV and sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Efficient Geek Squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice. Went about his business efficiently. . Very knowledgeable. Completed all tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    A "must-have"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind installation and support. Clean process from head to toe. Most techs are superior minded and carry an array of add-on items if needed for your mount.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was fast and efficient. I'm really happy with the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great and the agents were on time. The guys talked me through everything they were doing and provided suggestions for future items I plan to purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    So easy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great friendly service. Connected and mounted everything for me, checking with me to make sure everything was according to my wishes. Even programmed my remotes!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Paige and Charles’ Birthday Gifts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 65” Samsung TV that was mounted by Geek Squad. It’s the biggest TV I ever owned, so I wanted it installed by professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys came out. worked very fast and efficient. they were great and explained things very well.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional,personable staff,on time easy to work with

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad Installed my TV quickly!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and kind. He was precise on his work. We were extremely satisfied with his work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Local Geek Squad installer was outstanding. Will be calling him to install my surround sound

    I would recommend this to a friend