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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 561 Showing 11,201-11,220 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job installing our new wall mount TV. The install had some challenges including running wire through, but the did a great job. They even cleaned up afterward.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Quick set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one man ‘squad’ was prompt friendly knowledgeable and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quality installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted 65 inch TV above my fireplace. They made sure it was level and exactly where I wanted it. Looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Third Party Install team was A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounting was exceptional. It can be 50/50 depending on who shows up however this one the Geek Squad got right. Well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well met

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service by a friendly and competent person who met all expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous Agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agents were on time, courteous, asked my opinion and respected my requests.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3rd Party Provider, Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service man was on time, very personable and put up the tv in record time. This was a 3rd party service provider that works for BB, btw. Did not seem to be Geek Squad specifically- I have had other GS installers and they were very good as well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent's had my tv hooked up and mounted in hardly no time at all. It helps to know what your doing!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mounting and set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not sure about paying $199 to mount TV to the wall and set it up, but I am really happy I did. It was a lot of measuring and took awhile to install, so I think the $199 was totally worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Painless installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were able to re-use my existing wall mount and installation was fast. Very satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Set up for smart TV was done well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing the TV on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV connect bracket fit very close to the wall and the Geek Squad techs placed it at the optimal height

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be happier. Extremely capable of fission friendly helpful did a great job cleaned up when she was done. I will definitely have them back again for other services I need

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Exceptional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fantastic job, got it done very quickly and were very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professionally installed tv, set up, & mountingbr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy connected the TV to the mounting bracket and to the wall. The set up all the programs for me, including the internet. Did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed the tv mount, hung the tv, and connected my devices in a clean, orderly manner. Great service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad always great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were awesome mounting 2 tvs. They were quick and friendly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Bravo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and outstanding product! The crew Gentlemen that did installation were outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly, professional team came to house. Did efficient job in quiet fashion. Made suggestions as to height of tv and Cable length. Very neat and cleaned up after themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Install and much easier than doing it myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech Guys were great... Really took their time to get it exactly right!

    I would recommend this to a friend