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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 562 Showing 11,221-11,240 of 38,694 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Jay Lindsay great at getting things done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and professionalism. They were overly concerned with cleaning up after install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work on my last installations.It was no science calling for another installation I would not go anywhere else! Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Geek Squad Agents always helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came and were very professional. They mounted my new TV and it looks perfect!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and on time delivery and professional installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad crew were prompt and very courteous.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were impressed with how well the two Geek Squad members worked together. You could tell they had installed many tvs as a team. They even hauled the box away!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection plans are great buys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 50-inch TV for wall mounting in the family room. The Geek Squad guys arrived on time, removed the old TV, and installed the new one. The guys were very courteous, knowledgeable, and fast. They even set up the new TV and reset the old one so all personal data are deleted. They took all the boxes and packing material. I highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Samsung TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were extremely helpful and setup and installed all of my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy agent was polite and knowledgeable. He did the work neatly

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    T.V. install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting your TV installed by Best buy it was a great experience not only professional but they were on time

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installation of tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an excellent job of setting the tv up and getting it connected!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad excellent install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed and setup my 85” tv quickly, made sure all my devices were operating correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Kind Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very unsure of the height I wanted to hang my 65 inch TV. The installer was very kind and showed me what all of the different heights would look like. The final result was perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Another great Best Buy purchase and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount for new 75 inch television! Best tv and mount for my living room! The geek squad are fabulous. They were amazing

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Expert Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned at first about whether a professional will be the one doing the work but the guys who came out were so good that I purchased 2 more setups on the spot. This was well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good people. No issues with the install. Knew the TV and remote setup well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad service was amazing. They came out as scheduled and mounted the television on the wall with the cables hidden. We cannot be happier with the service BestBuy provided.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    QUICK AND EASY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a fantastic job! I highly recommend the geek squad team to install your TV!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV was installed were professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was good and they cleaned up after themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did a great job setting things up for me. He explained what he was doing at at different stages of the work. I appreciate that.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The geek squad representatives.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representatives that mounted the television did an outstanding job. Absolutely perfect .

    I would recommend this to a friend