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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 563 Showing 11,241-11,260 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    -Great professional install -super personable agents -great clean up -super easy

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great crew of guys. Fully installed and explained the functions of the tv. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Smooth install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and very professional. They made sure everything was mounted, hooked up and working smoothly. I will definitely use this services again.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    better late than....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked on his own no assistant with him till the job eas nearly over. then help arrived. both guys from the geek squad were professional and pleasant would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install of TV and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Tech installed my TV and found the store had sold me the wrong Sound bar and did an Excellent job on the install. Very Professional and well monored person

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech was fantastic! Very professional and was prompt Helped with connection issue on another tv as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great SERVICE, KNOWLEDGABLE AND FRIENDLY on time and quickly done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazingly customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing guys with amazing service . I would hire the geek squad anytime

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agents were very professional and did a great job cleaning up after job complete. The product I purchased performed as advertised. It had all the adjustment that was required to perform as needed..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like best buy, however the outside people they use is. Quite confusing.Im not going to say don't go to shop there because it's a really great store, customer service is a different story..... They need to work on compensating people for their problems that they have with deliveries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Competent, Kind & Caring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was AMAZING! My son has disabilities and was when his previous landlord decided to sell the home, my son was forced to move to a new home 6 days before Christmas. Competent, kind & caring, they were patient as my son wanted to “help” with the multiple TV’s they installed at their new home. Thanks Joe & Keegan!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent at home service. Technician Eileen and partner Tech were efficient and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    installment was quick and effiencent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oustanding work. Geek Squad installers were friend and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv instillation 86 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv in record time. This included wiring to my other devices. It was a real pleasure to meet the two of them. They were courteous, attentive to my requests as to position and height of the mounting while being sure that it was mounted in a most secure position.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and great price on my items, quick install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My TV Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad came on time and had everything up and running very quickly. They discovered a faulty HDMI cable and replaced it, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew and his crew were fantastic. They set up the TV and it looks great and works as it should. Very happy with their service

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect installation, and cleaned up after himself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man came on time, and was very knowledgeable about my request... He installed my TV and cleaned up after himself... Niceeeee when things work out...

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geeks did a great job. They were thorough, compared options, were careful to clean up and did a great job overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Book and Very Friendly Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly service, quick installation and removal. Helped get the tv hooked up as well.

    I would recommend this to a friend